Food Service Worker/Cashier

OhioHealth•Columbus, OH

22h

About The Position

The Food Service Worker/Cashier works at an OhioHealth caresite to provide food preparation, catered-event assistance, customer service, and cashiering. Duties may include preparing food, cleaning and sanitizing work areas and equipment, following environmental sustainability standards, keeping equipment and work areas orderly, handling customer service needs, operating a cash register, and complying with cash-handling guidelines. The role requires performing duties in accordance with regulatory and operational standards, with a focus on safety, quality, and efficiency as part of a High Reliability Organization. The position prepares hot and cold foods for patients and retail customers using production sheets and standardized recipes, operates cooking and preparation equipment, and follows safe food-handling practices. It also includes cashiering tasks such as opening and closing procedures, balancing the register, completing deposits and transaction records, processing cash and card payments, and handling approved refunds and other transactions. The worker may take and prepare special orders, respond to customer concerns, maintain stock and merchandise displays, and assist or train in other positions as assigned. The job profile is an overview, not an exhaustive list, and may change.

Requirements

No degree or diploma is required.
Able to read and write, understand verbal and written instructions, and perform basic math calculations.
Able to learn and understand safe and sanitary food-handling techniques.
Able to properly use equipment such as knives and mixers.

Responsibilities

Prepare hot and cold foods for patients and retail customers according to production sheets and standardized recipes.
Use cooking and food-preparation equipment properly.
Follow safe food-handling practices and maintain cleanliness, sanitation, and order in work areas and equipment.
Notify supervisors of equipment malfunctions and food-preparation problems.
Perform basic housekeeping and maintain a clean, attractive area.
Relieve and train in other positions as assigned, and obtain necessary stock.
Complete cashier opening and closing procedures, balance the register, complete deposit slips, make deposits, maintain accountability for the cash drawer, and record daily transactions.
Receive customer payments, make change, and process VISA, MasterCard, Discover, American Express, and cost-center charges.
Process over-rings, refunds, and payouts with approval from the supervisor in charge.
Price merchandise from invoices as needed and stock and arrange areas.
Independently take customer orders and prepare special orders.
Interact with customers to encourage repeat business and address their concerns and requests in a timely manner.
Perform other duties as assigned.