Food Service Worker, NA-02

United States Army Installation Management Command•Honolulu, HI
•Onsite

About The Position

Serves as a Food Service Worker in the Koko at Kalia Department of the Hale Koa Hotel. The position performs a variety of food service tasks in a kitchen or dining area, following established procedures and attending to several steps or sequences of work. The employee processes food orders, organizes food, arranges garnishes, and checks food for appearance, quality, quantity, and proper presentation. Duties also include maintaining buffet supplies, setting up and breaking down buffet service, delivering food to tables and rooms, packaging takeout orders, closing out checks, and cleaning and restocking work and storage areas. The employee is expected to complete assignments on schedule and use judgment to maintain sanitation, safety, and service standards. Specific instructions are provided for new or unusual assignments, and work is periodically checked. The employee must identify and report obvious hazards, malfunctioning equipment, and other conditions that may affect operations. Work is usually indoors in areas with adequate light and ventilation. It may involve exposure to hot liquids, sharp blades, hot surfaces, and temperature changes when entering walk-in refrigerators or freezers, as well as the risk of falling from a ladder or slipping on spilled food or beverages. The job requires light to heavy physical effort, including frequent lifting and moving of items weighing up to 40 pounds, continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. Work on ladders and use of powered cleaning equipment may be required.

Requirements

  • Ability to understand and follow simple instructions.
  • Ability to use hand tools for cleaning and operate simple machines.
  • Skill and knowledge to perform tasks involving several procedures and to concentrate on work assignments despite interruptions and distractions.
  • Working knowledge of sanitation standards and procedures to prevent contamination.
  • Knowledge of basic food handling techniques, personal hygiene standards, and safe work procedures.
  • Ability to read and understand written material.
  • Knowledge of basic arithmetic, including addition, subtraction, multiplication, division, fractions, and decimals.
  • Must be able to work weekdays, weekends, holidays, and various hours of the day and week when required.
  • Must meet qualification, eligibility, and background requirements and satisfactorily complete employment verification (E-Verify).
  • Must be able to obtain a Tier 1 background investigation.
  • Direct deposit and a Social Security Card are required upon appointment.
  • A physical examination may be required; a one-year probationary period may be required.
  • Resume must be two pages or less and clearly demonstrate relevant experience, skills, knowledge, and abilities.

Responsibilities

  • Process and organize food according to customer orders; arrange garnishes and check food appearance, quality, quantity, and presentation.
  • Restock garnishes and replenish food and beverage items on the buffet line.
  • Carry and change soda syrup and CO2 tanks.
  • Set up buffets with service equipment and break them down after service; return excess food to the kitchen and clean the buffet line.
  • Order and advise kitchen personnel about food requirements for the buffet.
  • Deliver food to tables and accommodate guests’ needs after delivery.
  • Package takeout food and beverages and deliver orders to rooms.
  • Close out checks for payment of takeout and delivered food.
  • Restock storeroom and refrigerated items and clean storerooms, floors, hot-line areas, and the condiment refrigerator.
  • Advise management about items needed for a smooth and efficient flow of food.
  • Identify and report obvious hazards, malfunctioning equipment, and other situations that may affect work operations.
  • Perform other duties as assigned.

Benefits

  • Professional development opportunities, including training, education, and certification programs.
  • Access to some on-base facilities, including fitness centers and libraries.
  • Regular full-time and part-time employees are eligible for health and life insurance, 401(k) and retirement plans, paid personal time off, and federal holidays.
  • NAF flexible employees may participate in the NAF 401(k) plan; some may also be eligible for health insurance.
  • FWS employees earn overtime pay for work exceeding 8 hours in a day or 40 hours in a week, whichever is more beneficial.
  • Regular full-time, regular part-time, and regularly scheduled flexible employees may receive Sunday premium pay for working Sundays.
  • Employees may be eligible for extra pay if the majority of their scheduled hours fall after 3:00 PM.
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