Food Service Worker (Expediter), NA-02
About The Position
Serves as a Food Service Worker (Expediter) in the Happy's Snack Bar Department of the Hale Koa Hotel. Under general supervision, the employee helps prepare, present, serve, and deliver light food items to patrons. Work may include counter and snack bar service, operating a beach-side service cart, expediting food to customers or a buffet, and maintaining cleanliness and sanitation. The employee is responsible for following food-safety and sanitation procedures, caring for equipment, handling orders and payments correctly, and safeguarding funds, equipment, and inventories. Work involves constant standing and walking, reaching and stooping, and may require lifting items weighing up to 30 pounds and occasionally up to 40 pounds with assistance. Work areas are often hot and noisy, with possible exposure to sun, minor cuts and bruises, burns, scalds, and slippery floors.
Requirements
- Experience or training demonstrating knowledge, skills, and abilities to perform the duties consistent with acceptable practices of the trade.
- Ability to work without more than normal supervision.
- Ability to keep work areas neat, clean, and orderly.
- Basic food preparation and food-handling techniques.
- Ability to interpret verbal and written instructions.
- Knowledge of basic sanitation principles and food-safety procedures.
- Ability to use and maintain kitchen tools and equipment.
- Basic arithmetic skills, including addition, subtraction, multiplication, division, fractions, and decimals, for taking orders, providing change, and determining portions.
- Ability to follow oral instructions and standard procedures and to carry out tasks in the required sequence.
- Ability to communicate and interact with guests to provide customer service.
- Must be able to work weekdays, weekends, holidays, and various hours when required.
- Must be able to obtain a Tier 1 background investigation and meet qualification, eligibility, and background requirements.
- Must complete employment verification (E-Verify); direct deposit and a Social Security Card are required upon appointment.
- A physical examination may be required, and a one-year probationary period may be required.
- Resumes must be two pages or less.
Responsibilities
- Set up and replenish food, hot and cold drinks, specialty items, and condiments at the counter or snack bar.
- Prepare food displays and assist guests through the service line.
- Greet customers, take and answer questions about orders, portion or weigh foods, record sales, accept cash or credit payments, provide correct change, and deliver orders.
- Serve light food and refreshments from a beach-side service cart; replenish supplies and set up and close down the cart.
- Deliver food to customers or bring food to a service buffet area.
- Follow food-handling, sanitation, safety, and hygiene procedures and maintain cleanliness of assigned work and display areas.
- Clean counters, trays, and outside dining tables; wash utensils; send and receive pans and utensils for cleaning; and collect service trays.
- Order, load, unload, stock, or transport items and supplies as needed.
- Safeguard funds, equipment, food and beverage inventories, and change funds.
- Perform other duties as assigned.
Benefits
- Professional development opportunities, including training, education, and certification programs.
- Access to some on-base facilities, including fitness centers and libraries.
- Regular full-time and part-time employees are eligible for health and life insurance, 401(k) and retirement plans, paid personal time off, and federal holidays.
- NAF flexible employees may participate in the NAF 401(k) plan; some may also be eligible for health insurance.
- Federal Wage Schedule employees earn overtime pay for work exceeding 8 hours in a day or 40 hours in a week, whichever is more beneficial.
- Eligible regular full-time, regular part-time, and regularly scheduled flexible employees may receive Sunday premium pay; employees may also be eligible for extra pay when most scheduled hours fall after 3:00 PM.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
