Food Service Worker Na-02 (Starbucks Barista)

U.S. Marine Corps•Oceanside, CA

About The Position

Marine Corps Community Services (MCCS) is seeking a Food Service Worker (Starbucks Barista) to support its food service operations. The role prepares and serves specialty coffee beverages, food, pastries, and other beverages; assists customers with purchases; operates a cash register; and maintains the cleanliness, presentation, and safe operation of the service area and equipment. Work follows established recipes, portioning and presentation standards, store procedures, sanitation guidelines, and safety requirements. The supervisor periodically checks that work is completed on time and according to instructions. The position involves frequent lifting or moving objects, constant standing and walking, and working in often warm and noisy conditions, including exposure to hot kitchen temperatures and minor workplace hazards.

Requirements

Ability to perform tasks involving multiple steps or sequences and use judgment while carrying them out.
Skill in serving uniform portions and avoiding distractions when handling multiple customer requests.
Ability to perform simple arithmetic and read and follow instructions.
Working knowledge of common sanitation procedures to prevent contamination and ability to work according to established safety guidelines.
Ability to follow specific oral or written instructions when procedures or assignments change.
Ability to use judgment to meet sanitation, attractiveness, timeliness, safety, and service standards.
Ability to frequently lift or move objects, stand and walk constantly, and lift or carry objects up to 45 pounds independently; objects over 45 pounds require assistance.

Responsibilities

Set up food service counters and side service stands with hot and cold food, beverages, desserts, and condiments.
Assist customers in selecting and purchasing specialty coffee beverages and whole bean coffee.
Prepare beverages and food products according to established recipes and presentation standards, including espresso drinks, Coffee of the Week, whole bean products, and food items.
Use suggestive selling techniques to promote associated products.
Serve food, pastries, and beverages in standard portions; prepare large-urn coffee according to the required number of servings and manage timing and brewing.
Clean the dishwasher and associated appliances, and maintain the customer service area and equipment in a clean and appealing condition.
Perform preventative maintenance on equipment according to established checklists and schedules.
Follow store policies and procedures for operational flow and standards for merchandising, stocking, rotating, and storing products.
Operate a cash register and be responsible for an individual change fund.
Complete prescribed training.
Provide courteous customer service, communicate positively, determine and resolve customer concerns, check customer satisfaction, and seek supervisory or other assistance when needed.
Follow safety regulations and sanitation guidelines, use required safety equipment, and report workplace hazards, injuries, occupational illnesses, and property damage to the immediate supervisor.
Support EEO program principles and the prevention of sexual harassment.
Perform other related duties as required.