Food Service Worker Registry Days/Mid Shift
About The Position
The Food Services Worker supports Northwestern Medicine’s patient-first mission and prepares cold food items while assisting with food-service operations for patients and the cafeteria. The role includes taking room-service orders, assembling trays, entering data, handling cash, maintaining clean and safe work areas and equipment, and ensuring food safety and service quality. Workers also complete required documentation, checklists, cleaning duties, and in-service training, and must meet employee health requirements. The position has one of the following start-time schedules: 6:00 AM–2:30 PM, 6:30 AM–3:00 PM, or 12:00 PM–8:30 PM.
Requirements
- Excellent customer-service and critical-thinking skills.
- Ability to work in a stressful environment and take appropriate action.
Nice To Haves
- One year of customer-service experience.
- Familiarity with diet restrictions.
Responsibilities
- Prepare cold food items for patients and the cafeteria.
- Take room-service orders, including orders initiated by employees, patients, or families, and assist patients who need help ordering.
- Complete tray assembly.
- Ensure food meets safety and sanitary regulations and complete required documentation.
- Enter data using Microsoft Excel and perform basic cash handling.
- Maintain a safe, clean, neat, and orderly cooking area and follow department policies and programs.
- Support customer satisfaction in quality and service, using problem-resolution skills as needed.
- Complete daily position checklists, cleaning duties, and required documentation.
- Complete mandatory in-service training and meet employee health requirements.
- Wash and sanitize food-service equipment used for patient and cafeteria service, and return items to proper storage.
- Exercise independent judgment when needed.
- Assist with putting away stock using the first-in, first-out (FIFO) method.
- Clean and sanitize cafeteria service items, the dish machine at the end of the shift, work areas, and food-service carts.
Benefits
- Tuition reimbursement
- Loan forgiveness
- 401(k) matching
- A range of benefits supporting physical, emotional, and financial well-being and protection against unexpected life events
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
