The Food Service Worker (Cafeteria Worker) assists with preparing, presenting, and serving food in a cafeteria, deli, bakery, or other food service area. The role prepares hot and cold menu items using established recipes and procedures; portions, weighs, wraps, labels, and packages food; maintains attractive and properly stocked food displays; and provides customer service, including answering basic questions and fulfilling special orders. Duties may also include bakery preparation, cashiering, receiving and storing deliveries, rotating stock, and supporting catering or special events. The worker maintains clean and organized preparation, serving, and dining areas; washes dishes and food service equipment; and cleans and sanitizes equipment in accordance with health and safety requirements. Employees must follow food safety, sanitation, workplace safety, personal hygiene, contract, and company policies. Duties may vary according to contract requirements while remaining consistent with the applicable Service Contract Act labor classification. This position has no direct supervisory responsibilities. The work takes place in a commercial kitchen, cafeteria, deli, bakery, or dining facility, with potential exposure to hot surfaces, sharp utensils, cleaning chemicals, and commercial food service equipment. Scheduling may include weekends, evenings, holidays, overtime, or rotating shifts based on operational needs. The employee must be able to perform the essential functions with or without reasonable accommodation.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED