Food Service Worker Supervisor S01

U.S. Marine Corps•Quantico, VA

About The Position

Marine Corps Community Services (MCCS) is seeking a Food Service Worker Supervisor to oversee food service workers and bartenders across multiple food-service locations, bars, and coffee shops. The supervisor assigns and distributes work; coaches, counsels, mentors, and trains employees; handles leave and personnel actions; signs timecards; conducts performance reviews; and promotes adherence to EEO principles and sexual-harassment prevention. The role monitors for alcohol abuse and ensures employees understand safety, sanitation, and operational standards. The supervisor develops and implements an activity safety plan, conducts safety meetings, advises employees on regulations and equipment, reports workplace accidents, ensures OSHA compliance, and corrects unsafe conditions. The position also operates a cash register, maintains accountability for its change fund, and completes required training. Operational work includes supervising and performing tasks to set up and maintain food-service counters, coffee stations, side-service stands, and bar areas. The supervisor prepares and serves food, specialty coffee beverages, and alcoholic and nonalcoholic drinks according to recipes, presentation standards, and portion requirements. The role maintains bar cleanliness and supplies, monitors customer behavior, follows cash-handling procedures, performs preventive maintenance on equipment, and ensures service areas and products are clean, safe, appealing, and compliant with policies and procedures. Other related duties may be assigned. This is described as a white-collar position. Work may involve frequent lifting or moving objects, constant standing and walking, and exposure to warm, noisy conditions, hot kitchens, wet floors, and minor cuts, bruises, burns, or scalds. The posting notes occasional lifting up to 20 pounds, and the qualifications describe lifting and carrying up to 45 pounds independently and heavier objects with assistance.

Requirements

  • Ability to perform multistep tasks and use judgment in carrying out sequential tasks.
  • Ability to supervise employees in accomplishing work.
  • Ability to serve uniform individual portions and avoid distractions when handling multiple customer requests.
  • Ability to perform simple arithmetic and read and follow instructions.
  • Working knowledge of common sanitation procedures to prevent contamination and ability to work according to established safety guidelines.
  • Ability to lead employees, follow oral or written instructions when assignments change, and use judgment to meet sanitation, appearance, timeliness, safety, and service standards.
  • Ability to work as part of a crew and complete work on time and according to instructions.
  • Light to moderate physical effort, including frequent lifting or moving objects and constant standing and walking.
  • Ability to lift and carry objects up to 45 pounds independently and objects over 45 pounds with assistance.
  • Successful completion of a National Agency Check and Inquiries (NACI) is required for employment.
  • Resume must not exceed two pages.
  • Direct deposit of total net pay is mandatory.

Responsibilities

  • Oversee food service workers and bartenders across multiple food-service locations, bars, and coffee shops.
  • Assign and distribute work; coach, counsel, mentor, and train employees.
  • Approve or disapprove leave, complete personnel actions, sign timecards, and conduct performance reviews.
  • Ensure adherence to EEO principles and sexual-harassment prevention.
  • Remain alert to alcohol abuse and take appropriate action when necessary.
  • Ensure employees understand safety, sanitation, and operational standards.
  • Develop and implement an activity safety plan and conduct safety meetings.
  • Advise employees on regulations and equipment, report workplace accidents promptly, ensure OSHA compliance, and correct unsafe conditions.
  • Operate a cash register and maintain accountability for the supervisor’s change fund.
  • Complete required training.
  • Supervise and perform setup and maintenance of food-service counters, coffee stations, side-service stands, and bar areas.
  • Assist customers with selecting and purchasing specialty coffee beverages and whole-bean products.
  • Prepare espresso drinks, Coffee of the Week, large-urn brewed coffee, and other beverages using established recipes and presentation standards.
  • Serve food, pastries, and beverages in precise portion sizes.
  • Prepare, mix, and serve alcoholic and nonalcoholic beverages; maintain bar cleanliness and stock supplies.
  • Monitor customer behavior and follow cash-handling procedures.
  • Perform preventive maintenance on food-service, beverage, and bar equipment.
  • Clean dishwashers, appliances, and service areas thoroughly.
  • Follow merchandising, stocking, rotation, and storage standards; keep products, equipment, and customer areas clean, safe, appealing, and compliant with policies and operational flow procedures.
  • Perform other related duties as assigned.

Benefits

  • Stability of Federal Civilian Service
  • People with passion for doing work that matters
  • Quality of Work Life Balance
  • Competitive Pay
  • Comprehensive Benefit Packages
  • Marine Corps Exchange and Base Facility Privileges
  • Federal employee benefits package, with eligibility dependent on position type and appointment
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