Food Service Worker Supervisor

Veterans Health Administration•Bedford, MA

10d•Onsite

About The Position

This full-time position is in Nutrition & Food Service at the VA Bedford Healthcare System in Bedford, Massachusetts. The supervisor serves as the primary shift supervisor and is directly responsible for overseeing food service activities and coordinating Food Service Workers across the section. The work schedule is 11:30 a.m. to 8:00 p.m., to be discussed further during the interview. A one-year supervisory/managerial probationary period is required. Relocation and recruitment incentives and permanent change of station are not authorized; a financial disclosure report is not required. The position oversees food production and service, including food preparation, nourishment, and patient tray delivery and retrieval. It involves supervising and guiding employees, ensuring tasks meet food service schedules and quality standards, managing supplies and equipment, and conducting quality assurance and sanitation reviews. The supervisor may provide individual or group employee instruction and assist lower-grade staff with patient tray decisions and modified diets. The work may involve heavy tasks such as scrubbing large cooking utensils, pushing heavy carts and trucks, unloading, storing, and delivering supplies, working on ladders, and using powered cleaning equipment. Employees frequently lift or move objects weighing up to 40 pounds. Work takes place in kitchen areas that can be hot, humid, and noisy, with slip hazards and exposure to hot liquids, sharp blades, hot surfaces, and extreme temperature changes in refrigeration and freezing units.

Requirements

Evidence of training or experience of sufficient scope and quality to demonstrate ability to perform the work; no specific length of training or experience is required.
Qualifications must be supported by detailed descriptions on the resume.
U.S. citizenship is required, except that non-citizens may be appointed when qualified citizens cannot be recruited in accordance with VA policy.
Must be suitable for federal employment, as determined by a background investigation.
Selective Service registration is required for males born after December 31, 1959.
Must complete required onboarding and application documentation.
Must participate in the VA seasonal influenza vaccination program, or obtain a medical or religious exemption; employees with an exemption must wear a face mask when required.
Must serve a one-year supervisory/managerial probationary period.
Physical capacity may be needed for heavy work, including frequent lifting or moving of objects up to 40 pounds, pushing heavy carts, working on ladders, and using powered cleaning equipment.

Responsibilities

Supervise food production and service, including food preparation, nourishment, and patient tray delivery and retrieval.
Take corrective action to address food service problems on the floors.
Receive and inspect deliveries and requisition supplies for food service areas.
Prepare performance ratings and competencies for directly supervised employees.
Discuss work performance and problems with employees, monitor attendance and tardiness, provide guidance, and adjust assignments as needed.
Carry out responsibilities under general instructions, standard procedures, and established policies.
Ensure subordinates complete assigned tasks and explain work requirements needed to meet food service schedules.
Establish priorities for daily operations during emergencies and define quality and quantity standards.
Provide individual and group instruction as a member of the in-service training team.
Guide lower-grade employees in assembling patient trays and selecting foods for modified diets.
Maintain inventory of food service supplies and equipment.
Conduct quality assurance monitoring and sanitation reviews.
Supervise patient tray delivery and retrieval, interacting with members of the multidisciplinary team.
Perform other related duties as assigned.