Food Service Worker Supervisor

Veterans Health Administration • Queens, NY

11d

About The Position

The Food Service Worker Supervisor serves as the primary shift supervisor, overseeing food service activities and coordinating Food Service Workers across the Food Service Section. The role supervises food production and service, including preparation, nourishment, and patient tray delivery and retrieval. The supervisor manages daily operations, staff performance, supplies, sanitation, and quality assurance, and works with multidisciplinary team members in supporting patient food service.

Requirements

• Evidence of training or experience of sufficient scope and quality to demonstrate the ability to perform the work; no specific length of training or experience is required.
• Demonstrated knowledge, skills, and abilities must be supported by detailed descriptions on the resume.
• Qualifications are evaluated under the OPM Federal Wage System Qualification Standards and against the screen-out element and job elements, including dexterity and safety, interpreting instructions and specifications, leading or supervising, materials, technical practices, using and maintaining tools and equipment, and work practices.
• U.S. citizenship is required, except that non-citizens may be appointed when qualified citizens cannot be recruited in accordance with VA policy.
• Must be suitable for Federal employment based on a background investigation.
• Tentatively selected applicants in testing-designated positions must undergo urinalysis for illegal drug use before appointment; refusing the test results in denial of employment.
• Selective Service registration is required for males born after December 31, 1959.
• Must complete the online onboarding process and provide acceptable identification for pre-employment requirements.
• Must serve a one-year probationary period and receive written certification of continued employment.

Responsibilities

• Supervise food production and service activities, including food preparation, nourishment, and patient tray delivery and retrieval.
• Take corrective action to resolve food service problems occurring on the floors.
• Receive and inspect deliveries and requisition supplies needed in food service areas.
• Prepare performance ratings and competencies for employees under direct supervision.
• Discuss work performance and problems with employees; monitor attendance and tardiness; provide guidance; and adjust assignments as needed.
• Carry out responsibilities according to general instructions, standard procedures, and established policies.
• Ensure employees complete assigned tasks and explain work requirements to meet food service schedules.
• Set priorities for daily operations during emergencies and define quality and quantity standards.
• Provide individual and group instruction as a member of the in-service training team.
• Guide lower-grade employees in assembling patient trays and selecting appropriate foods for modified diets.
• Maintain inventories of food service supplies and equipment.
• Conduct quality assurance monitoring and sanitation reviews.
• Supervise patient tray delivery and retrieval, interacting with members of the multidisciplinary team.
• Perform other related duties as assigned.

Benefits

• Federal employees receive a benefits package for themselves and their families; specific benefits eligibility depends on position type.
• VA may grant newly appointed Federal employees credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual, if requested and approved before appointment; this is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed