Food Service Worker I
About The Position
The Food Service Worker I completes assigned functions within the Food and Nutrition Service Department, providing efficient, courteous, and accurate service to patients, customers, physicians, nursing staff, visitors, and coworkers. The role operates and maintains dietary food equipment and performs routine food service, customer service, sanitation, cleaning, and stocking duties. It includes recording food temperatures during meal hours and responding when temperatures are outside standards, maintaining required records, controlling food and paper waste, checking floor par stocks, and helping train new employees in correct workflows. The worker maintains a safe, clean work area and a professional, courteous manner, and participates in department huddles. Travel may be required from time to time, but not regularly.
Requirements
- High school diploma or equivalent preferred.
- Previous food service experience preferred.
- Communication skills.
- Relationship-building skills.
- Listening skills.
- Computer skills.
- Attention to detail.
- Ability to exert up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.
- Ability to perform the listed physical activities, including occasional balancing, climbing, crouching, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, repetitive motion, standing, stooping, and visual acuity tasks; frequent typing, clerical work, dexterity, computer/monitor use, and talking; and constant walking.
- Ability to work with occasional exposure to bodily fluids/bloodborne hazards, burns, and chemicals, and occasional noise, wet or humid conditions, mists, and odors.
- May need to travel occasionally, but not regularly.
Nice To Haves
- High school diploma or equivalent.
- Previous food service experience.
Responsibilities
- Perform customer service, food service, and sanitation activities, troubleshooting as needed.
- Communicate with patients, customers, and coworkers, and respond to customer issues and concerns in a timely manner.
- Assess customer needs and deliver products to meet those needs.
- Record food temperatures during meal hours and take action when temperatures are outside standards.
- Follow the BHN Personal Appearance policy and wear provided uniforms during scheduled shifts.
- Complete daily washing and sanitizing, daily and monthly cleaning, and weekly cleaning tasks.
- Maintain a safe and clean work area and complete all required record keeping.
- Perform assigned equipment maintenance and supply duties, and use equipment appropriately.
- Train new employees in correct workflows as directed or observed by the Leader, Food Service Worker II, or Food Service Worker III.
- Clean and stock the immediate work area before leaving at the end of the shift.
- Control food and paper waste and use resources efficiently.
- Maintain and check floor par stocks on assigned floors and in on-call rooms.
- Greet patients and customers helpfully, address complaints politely, and work toward resolutions that meet customer expectations.
- Treat coworkers respectfully and allow for differing work styles and viewpoints.
- Participate actively in department huddles.
- Perform similar or related duties as requested or directed.
Benefits
- Paid time off, including company holidays, vacation, and sick time.
- Medical, dental, and vision insurance.
- Life insurance and disability protection.
- Retirement benefits including an employer match.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
