Food Service Worker I

Bassett Healthcare Network • City of Little Falls, NY

27d

About The Position

The Food Service Worker I completes assigned functions within the Food and Nutrition Service department, provides efficient and courteous customer service, and operates and maintains dietary food equipment. The role involves regular interactions with patients, customers, physicians, nursing staff, visitors, and coworkers, as well as routine sanitation duties. The position may require occasional work-related travel, but not on a regular basis.

Requirements

• High school diploma or equivalent is preferred.
• Previous food service experience is preferred.
• Skills in communication, relationship building, listening, computer use, and attention to detail.
• Ability to meet the stated physical demands: medium work, exerting up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly; constant walking; frequent typing/clerical work, dexterity, computer use, and talking; and occasional listed movements and activities including balancing, climbing, crouching, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, repetitive motion, standing, stooping, and visual acuity.

Nice To Haves

• High school diploma or equivalent.
• Previous food service experience.

Responsibilities

• Perform customer service, food service, and sanitation activities, troubleshooting issues as needed.
• Communicate effectively with patients, customers, and coworkers, and respond to customer issues and concerns in a timely manner.
• Assess customer needs and provide products and service to meet those needs.
• Record food temperatures during meal hours and take action when temperatures are outside standards.
• Follow the BHN Personal Appearance policy and wear provided uniforms during scheduled shifts.
• Wash and sanitize according to daily requirements; complete assigned daily, monthly, and weekly cleaning tasks.
• Maintain a safe and clean work area and complete required record keeping.
• Perform the appropriate role in equipment maintenance and supply management; use equipment properly.
• Train new employees in correct workflows when assigned.
• Clean and stock the immediate work area before the end of the shift.
• Control food and paper waste and use resources efficiently.
• Maintain and check floor par stocks on assigned floors and in on-call rooms.
• Provide professional, courteous service to patients, physicians, visitors, and staff; greet customers helpfully and resolve complaints politely.
• Treat coworkers respectfully, participate in department huddles, and perform similar or related duties as requested or directed.

Benefits

• Paid time off, including company holidays, vacation, and sick time.
• Medical, dental, and vision insurance.
• Life insurance and disability protection.
• Retirement benefits, including an employer match.
• Additional benefits may be offered; specific offerings may vary by location and position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED