FOOD SERVICE & QUALITY ASSURANCE MANAGER

MENTOR TECHNICAL GROUP CORP • San Diego, CA

70d • Onsite

About The Position

The Food Quality Assurance Manager oversees quality control and food safety programs, ensuring compliance with company standards, client requirements, and federal regulations. This role leads the implementation and continuous improvement of HACCP, GMP, and related safety systems; provides technical expertise and training; manages corrective actions and crisis resolution; and collaborates with operations, leadership, support teams, and client representatives to consistently deliver safe, high-quality food products and services.

Requirements

• Legal Age: 18 Years Old
• BA/BS or In Hospitality, Food Science Technology or related field
• 4-6 years Supervisory/Managerial Experience
• 2 years experience in a public health or food safety position.
• 5-7 years experience in a public health or food safety position
• ServSafe certified
• Knowledge of safety policies, procedures, and external regulations.
• Knowledge of Hazardous Analysis Critical Control Points to control the outbreak of foodborne illnesses.
• The ability to administer the technical data activity in the Quality Assurance Department.
• Knowledge of quality control and safety protocol and audit procedures.
• Ability to make risk assessment judgments for an area based on an understanding of the area's external influences and inherent risks.
• Ability to write persuasive and effective audit reports, which clearly define actions/recommendations to be taken.
• Ability to perform and document test work, draw conclusions, and detail recommendations for management corrective actions.
• Ability to perform and document test work, conduct interviews, and utilize forensic auditing techniques to obtain evidence to establish a reasonable basis for any opinions rendered.
• Knowledge of Federal, State, and Local regulations, as well as Company/client policies and procedures (e.g., Quality Assurance, Safety, Operations, Personnel).
• The ability to systematically gather information from a variety of sources, analyze information, identify implications of data, draw appropriate conclusions, generate viable alternative solutions to a question or problem, and evaluate the consequences of choosing each alternative.
• The ability to provide excellent service to external and internal customers.
• The ability to know when a decision needs to be made and having the readiness to make timely, sound decisions.
• The ability and willingness to be aware of, understand, and behave in a manner that is respectful of the diverse cultural, ethnic, racial, religious, gender, educational, age, sexual orientation, linguistic, professional, and other differences that make us unique.

Nice To Haves

• Full human resource responsibility.

Responsibilities

• Develop and communicate HACCP and food safety standards, policies, procedures, and training materials.
• Ensure contractual compliance with Government APL’s.
• Provide representation, technical expertise, and guidance to regional operational management, support staff, and client(s) to help resolve food safety emergencies, complaints, or contractual issues.
• Monitor and conduct quality assurance/food safety compliance audits.
• Monitor and provide training and technical expertise for Sodexo’s internal, automated, unit-level food safety auditing program.
• Contribute and assist in the development, revision, evaluation and implementation of the Company's quality assurance and food safety policies, procedures, standards and manuals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager