Food Service Manager 2

Sodexo Careers•Hammond, LA

2d•Onsite

About The Position

Sodexo is seeking a Food Services Manager 2 for North Oaks Hospital located in Hammond, Louisiana. North Oaks Health System is a 300-bed facility and one of Louisiana’s largest and most progressive community hospital organizations strategically based between New Orleans and Baton Rouge. The Food Services Manager 2 will report to the General Manager, oversee cafeteria retail with about 800 customers daily and support the regulatory standards for the entire department. We are seeking a charismatic and organized manager to support a team of 15 frontline staff and ensure client and customer needs are satisfied. The preferred candidate should have experience as a working manager in food service and retail, as well as experience training staff, cash handling and possess excellent customer service skills. If you have Food and Retail Services experience in a Healthcare setting you are encouraged to apply now!

Requirements

Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively
Have culinary production experience and a strong background in safety and sanitation compliance
Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
Are enthusiastic and confident
Ability to drive employee success to enhance the value of the food and nutrition team
Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
Demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catertrax and is proficient in computer skills and report management experience
Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year

Nice To Haves

Experience as a working manager in food service and retail
Experience training staff
Experience with cash handling
Excellent customer service skills
Food and Retail Services experience in a Healthcare setting

Responsibilities

Motivate, coach, mentor and develop front-line (hourly-paid), staff
Provide stellar customer service
Oversee cash handling processes, and POS programming and maintenance
Ensure company food and physical safety programs and standards are followed
Conduct retail brand standard audits (in-house and national brands)
Maintain integrity of retail branded concept standards (national and in-house brands)
Manage the opening and closing the operation as well daily retail food service operations
Ensure all needed signage (including digital) is in place
Manage vendor relationships and compliance
Maintain all product merchandising, marketing, and ordering standards are in place