Food Service Manager 2

Sodexo•Hammond, LA

3d•$43,945 - $56,870•Onsite

About The Position

Sodexo is seeking a Food Services Manager 2 for North Oaks Hospital located in Hammond, Louisiana. North Oaks Health System is a 300-bed facility and one of Louisiana’s largest and most progressive community hospital organizations strategically based between New Orleans and Baton Rouge. The Food Services Manager 2 will report to the General Manager, oversee cafeteria retail with about 800 customers daily and support the regulatory standards for the entire department. This role requires a charismatic and organized manager to support a team of 15 frontline staff and ensure client and customer needs are satisfied. The preferred candidate should have experience as a working manager in food service and retail, as well as experience training staff, cash handling and possess excellent customer service skills. Experience in Food and Retail Services within a Healthcare setting is encouraged.

Requirements

Work history demonstrating strong employee engagement leadership skills
Previous supervisory experience
Ability to work collaboratively
Culinary production experience
Strong background in safety and sanitation compliance
Ability to manage multiple priorities
Professional communication skills
Passion for a high level of customer service
Enthusiastic and confident
Ability to drive employee success to enhance the value of the food and nutrition team
Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
Working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catertrax
Proficient in computer skills and report management experience
High School Diploma or GED or Equivalent
Minimum 1 year of Management Experience

Nice To Haves

Experience as a working manager in food service and retail
Experience training staff
Experience with cash handling
Excellent customer service skills
Food and Retail Services experience in a Healthcare setting

Responsibilities

Motivate, coach, mentor and develop front-line (hourly-paid), staff
Provide stellar customer service
Oversee cash handling processes, and POS programming and maintenance
Ensure company food and physical safety programs and standards are followed
Conduct retail brand standard audits (in-house and national brands)
Maintain integrity of retail branded concept standards (national and in-house brands)
Manage the opening and closing of the operation as well as daily retail food service operations
Ensure all needed signage (including digital) is in place
Manage vendor relationships and compliance
Maintain all product merchandising, marketing, and ordering standards are in place