Food Service Manager - Full Time

Buehler's Fresh Foods•Dover, OH

About The Position

The Food Service Manager learns and demonstrates proficiency in assigned responsibilities across Deli, Restaurant, and Catering. The role oversees sales generation, customer service standards, staffing, labor scheduling, profitability, and the execution of programs and policies in the relevant areas. It also supports budgeting, employee development, quality standards, inventory and cost controls, and compliance with safety and sanitation regulations. Beginning pay is based on experience and potential, with regular wage reviews.

Requirements

  • Prior 2–5 years of food service experience, preferably managing operations as a lead or assistant manager.
  • Must be available to work 40 hours per week, including nights and weekends.

Nice To Haves

  • Food service management experience as a lead or assistant manager.

Responsibilities

  • Maximize sales generation.
  • Monitor and enforce customer service standards for deli, kitchen, restaurant, and catering employees.
  • Schedule and execute effective and efficient labor.
  • Maximize profitability through expense control, ordering, shrink control, and efficient production.
  • Increase sales through customer satisfaction, department cleanliness, suggestive selling, and food presentation.
  • Establish and maintain effective staffing guidelines to support customer service and satisfaction.
  • Assist in identifying and recommending employee career development opportunities to meet current and future business needs.
  • Enforce quality standards through personal observation, communication, and follow-through.
  • Monitor competitors’ activities and make recommendations for menu items and promotions.
  • Assist with forecasting sales, expenses, and operating profits for Deli, Bakery, and Catering, and make capital expenditure recommendations.
  • Control shrink, inventory levels, supply costs, repair and maintenance, and cash.
  • Implement safety and sanitary procedures to comply with governmental regulations.
  • Direct the execution of programs and projects in assigned areas of responsibility.
  • Implement and communicate policies and procedures.
  • Perform other duties as directed or assigned.
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