Food Service Manager 2

Sodexo Careers • Hershey, PA

7d • Onsite

About The Position

Lead Patient Dining Excellence at a Premier Academic Medical Center Sodexo is seeking a passionate leader for a Patient Services Manager at Penn State Health’s flagship 628-bed medical center, Penn State Health - Milton S. Hershey Medical Center. HMC is central Pennsylvania’s only locally based academic medical center. A Magnet-designated hospital since 2007. Provides high-level, patient-focused medical care. The Milton S. Hershey Medical Center is the only medical facility in Pennsylvania to be accredited as a Level 1 trauma center for both children and adults. Hershey Medical Center shares its Hershey campus with Penn State Health Children’s Hospital , Penn State Cancer Institute and Penn State College of Medicine .

Requirements

• Oversee daily patient meal service operations across patient care units
• Lead implementation and execution of HealthTouch platform and Experiencia initiatives
• Support bedside ordering model and traditional patient meal delivery systems
• Direct tray line operations serving approximately 300 patient meals per service
• Manage and support a team of approximately 25 frontline employees
• Supervise scheduling, delegation, and daily workflow to meet service standards
• Conduct gold check audits and prepare performance reports
• Establish operating standards and implement continuous quality improvements
• Build strong relationships with hospital leadership and key clinical partners
• Ensure compliance with Sodexo standards, food safety, and regulatory guidelines
• Support inclusion initiatives and foster a collaborative client partnership
• Minimum Education Requirement - High School Diploma or GED or Equivalent
• Minimum Management Experience - 1 year

Responsibilities

• Oversee daily patient meal service operations across patient care units
• Lead implementation and execution of HealthTouch platform and Experiencia initiatives
• Support bedside ordering model and traditional patient meal delivery systems
• Direct tray line operations serving approximately 300 patient meals per service
• Manage and support a team of approximately 25 frontline employees
• Supervise scheduling, delegation, and daily workflow to meet service standards
• Conduct gold check audits and prepare performance reports
• Establish operating standards and implement continuous quality improvements
• Build strong relationships with hospital leadership and key clinical partners
• Ensure compliance with Sodexo standards, food safety, and regulatory guidelines
• Support inclusion initiatives and foster a collaborative client partnership

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED