Food Service Manager 2

Sodexo•Anamosa, IA

17h•Onsite

About The Position

The Food Service Manager 2 position is located at UnityPoint Health-Jones Regional Medical Center in Anamosa, IA. This leader will be responsible for a dynamic group of employees supporting patient food service and retail. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

Requirements

Certified Dietary Manager (CDM) required, or may obtain within first year of hire
Background in food service or culinary management
Proven ability to mentor, train, and coach frontline employees
Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
Exceptional organization, attention to detail, and a self-starter mindset
Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year

Responsibilities

Create and deliver innovative and enriching cafe experiences for patients, family and staff daily.
Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction.
Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery.
Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience.
Deliver high quality food service.
Manages cash handling protocols & control procedures according to Sodexo policies.
Mentor, develop, and retain frontline staff.