Food Service Lead

Par Mar Stores•Blacksville, WV

About The Position

The Food Service Lead provides excellent customer service in a manner that exceeds company goals and expectations for Total Quality Service. The role is responsible for food-service tasks involving ordering, pricing, labeling, preparation, rotation, presentation, and serving of hot and cold food products while following applicable brand standards. The Food Service Lead supports food availability during peak customer hours and helps maintain a safe, clean, attractive, and professional store environment.

Requirements

  • Must be available to work various shifts, including evenings and weekends as required by Store Management.

Responsibilities

  • Order, price, label, prepare, rotate, present, and serve hot and cold food products in accordance with applicable brand standards.
  • Be available for various shifts, including evenings and weekends as required by Store Management, and work during peak customer hours to support fresh, available products and increase food sales.
  • Practice and enforce safety measures that protect company assets, employees, and guests; immediately report employee or guest injuries to Store Management.
  • Greet guests using the prescribed welcome and acknowledge departing guests with an appropriate exit statement; set the example for fellow employees.
  • Maintain a food-service atmosphere consistent with company standards for professionalism, image, and guest service.
  • Follow the dress code, including requirements for name badge, attire, apron, hat or visor, gloves, footwear, and jewelry.
  • Maintain a team-oriented demeanor and clear communication with Store Management, coworkers, employees, and guests in compliance with company policies.
  • Keep the store exterior clean and attractive by wiping down trash receptacles, removing excessive window signage, cleaning windows, keeping externally visible counter areas neat, and sweeping the lot daily.
  • Maintain a clean and attractive store interior by completing shift-duty checklist tasks, keeping the office neat, clean, and organized, and securing confidential information.
  • Ensure employees monitor the dining area for trash and spills and empty trash cans as needed.
  • Complete cleaning and maintenance tasks assigned by Store Management by the end of the shift.
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