About The Position

Responsible for ensuring guest satisfaction with food service by using customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner while practicing appropriate food handling techniques and food safety procedures in all aspects of the job. Candidate availability must be 11 a.m.–7:30 p.m. on weekdays and weekends. A work permit is required for applicants under 18 years old. Act 34 is listed under Licensure, Certifications, and Clearances.

Requirements

  • Availability from 11 a.m. to 7:30 p.m. on weekdays and weekends.
  • Work permit required if under 18 years old.
  • Act 34 clearance.

Responsibilities

  • Adheres consistently to hand hygiene and infection control procedures when interacting with customers.
  • Follows department procedures for operating all food service equipment.
  • Communicates customer complaints and concerns effectively with other health care team members.
  • Sanitizes the assigned work area according to departmental procedures and health department guidelines.
  • Serves patient meal trays using the designated department script, including proper patient identification.
  • Distributes and collects patient menus and obtains patients’ menu selections according to departmental procedures.
  • Uses customer service skills when responding to meal service requests to help ensure customer satisfaction.
  • Serves meals within established timeframes and follows departmental standards for appearance, food quality, and temperature control.
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