Food Service Host (PT, 40 Hours/Biweekly - Rotating) - TJUH

Thomas Jefferson University • Philadelphia, PA

5h • Onsite

About The Position

This is a part-time position requiring 40 hours biweekly. The shifts will vary, starting as early as 6:30 AM and ending as late as 8:00 PM. This role requires working weekends and holidays. The primary responsibility is to create an excellent and memorable patient experience regarding food service at Jefferson. This involves obtaining food preferences and menu selections from patients, inputting these selections into the EPIC software, anticipating patient needs related to food service, assembling elegantly presented meals, and serving patients in a kind, courteous, and friendly manner. Essential functions include obtaining and inputting patient preferences and menu selections using the computerized EPIC software, assembling elegantly presented patient meals on the POD according to established standards, serving meals and snacks to patients, and responding to patient food service requests using Jefferson service standards. The role also involves collecting trays after meal service in a timely manner and bringing tray carts to the dishroom. Employees are empowered to create a unique, memorable, and personal experience for patients and are expected to interact with co-workers, visitors, and other staff consistent with the core values of the Hospital.

Requirements

• High school diploma or equivalent required.
• Must be able to read, write, and comprehend written assignments.
• Must have excellent customer service skills.
• Demonstrates competency in basic computer skills.
• Demonstrates excellent customer service skills with the ability to anticipate needs of the customer.
• Demonstrates the ability to use critical thinking and problem solving skills.
• Requires good time management, interpersonal, and teamwork skills.

Responsibilities

• Obtains and inputs patient preferences and menu selections utilizing the computerized EPIC software.
• Assembles patient meals on the POD that are elegantly presented and according to established standards.
• Serves meals and snacks to patients and provides patient with food service requests utilizing Jefferson service standards.
• Collects trays after meal service in a timely manner and bring tray carts to the dishroom.
• Is empowered by supervisor and takes responsibility to create a unique, memorable, and personal experience for patients.
• Interacts with co-workers, visitors, and other staff consistent with the core values of the Hospital.

Benefits

• medical (including prescription)
• supplemental insurance
• dental
• vision
• life and AD&D insurance
• short- and long-term disability
• flexible spending accounts
• retirement plans
• tuition assistance
• voluntary benefits
• tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED