Food Service Host (PT, 40 Hours/Biweekly - Rotating) - TJUH

Jefferson Health Plans • Philadelphia, PA

2d • Onsite

About The Position

This position is part-time, working 40 hours biweekly. Shifts will vary, starting as early as 6:30 AM and ending as late as 8:00 PM. Weekends and holidays are required. The primary responsibility is to create an excellent and memorable patient experience regarding food service at Jefferson. This involves obtaining food preferences and menu selections from patients, inputting these selections into a computer using EPIC software, anticipating patient needs related to foodservice, assembling elegantly presented meals, and serving patients in a kind, courteous, and friendly manner. The role also includes collecting trays after meal service, taking responsibility for creating a unique and personal experience for patients, and interacting with co-workers, visitors, and other staff consistent with the hospital's core values.

Requirements

• High school diploma or equivalent required.
• Must be able to read, write, and comprehend written assignments.
• Must have excellent customer service skills.
• Demonstrates competency in basic computer skills.
• Demonstrates excellent customer service skills with the ability to anticipate needs of the customer.
• Demonstrates the ability to use critical thinking and problem solving skills.
• Requires good time management, interpersonal, and teamwork skills.

Responsibilities

• Obtains and inputs patient preferences and menu selections utilizing the computerized EPIC software.
• Assembles patient meals on the POD that are elegantly presented and according to established standards.
• Serves meals and snacks to patients and provides patient with food service requests utilizing Jefferson service standards.
• Collects trays after meal service in a timely manner and bring tray carts to the dishroom.
• Is empowered by supervisor and takes responsibility to create a unique, memorable, and personal experience for patients.
• Interacts with co-workers, visitors, and other staff consistent with the core values of the Hospital.

Benefits

• Medical (including prescription) insurance
• Supplemental insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Short- and long-term disability
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits (access to group rates on insurance and discounts)
• Tuition discounts at Thomas Jefferson University (after one year of full-time service or two years of part-time service)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED