Food Service Expert

Target•Sacramento, CA

About The Position

The Food Service Expert supports Target’s Food & Beverage team by helping ensure food products are fresh, in stock, available, accurately priced, safely handled and well presented. The role focuses on guest service, food and beverage operations, replenishment, inventory accuracy, food safety, production, cleaning and sales-floor standards. It offers experience in guest service and building a guest-first culture, state and federal food safety and OSHA guidelines, and adjusting production based on sales to improve efficiency and profitability while minimizing waste. The role requires delivering a friendly, helpful guest experience; maintaining Food & Beverage and, where applicable, Pizza Hut brand standards; completing food-service and inventory routines; and supporting other store services as needed. The work is physically active and may involve changing schedules, varying temperatures, refrigeration and freezer conditions, allergens, and movement of merchandise. Training is provided for the role.

Requirements

  • Strong interest in and knowledge of the food service business.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology as directed.
  • Ability to work independently and as part of a team.
  • Ability to resolve guest questions quickly.
  • Attention to detail and ability to follow multi-step processes.
  • Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb ladders as needed.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without assistance.
  • Ability to work a flexible schedule that may include nights, weekends, holidays, and peak shopping periods; report for scheduled shifts and take required meal and rest breaks.
  • Ability to work in refrigeration and freezer conditions and around common allergens.
  • Ability to work in varying temperatures, humidity, and other elements when performing duties such as Drive-Up and carryout.
  • Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

  • Previous food or grocery experience is preferred but not required.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find products or resolve issues, and thanking them at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs, prioritizing guests to provide a fresh and abundant shopping experience throughout operating hours.
  • Uphold Food & Beverage standards and, where applicable, Pizza Hut brand standards.
  • Execute food and beverage processes, including deliveries, replenishment, merchandise straightening, in-stock routines, data accuracy, culling, rotation, cleaning, signing, and organizing and storing reserve product.
  • Produce, package, and label items according to production cards and department routines.
  • Maintain a neat, clean, and inviting dining area throughout the shift, where applicable.
  • Change sales-floor merchandise displays as directed and stay aware of current Café and Pizza Hut promotions, where applicable.
  • Complete and record food-service cleaning tasks according to best practices.
  • Follow perishable inventory procedures and accurately record inventory.
  • Monitor and record temperatures of temperature-sensitive food items and follow food safety requirements.
  • Use sampling and suggestive selling to promote products and increase sales.
  • Complete applicable Pizza Hut training and certifications for product quality control.
  • Demonstrate ethical conduct and follow safety and compliance policies; report hazards and correct them where possible.
  • Support guest services such as backup cashiering, order pickup, and Drive-Up while following applicable compliance requirements, including adult beverage laws.
  • Perform other duties based on business needs.
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