Food Service Expert

Target•San Jose, CA

5d•Onsite

About The Position

The Food Service Expert supports Target’s Food & Beverage team by ensuring food products are fresh, in stock, available, accurately priced, and presented according to store standards. The role provides a guest-first experience while carrying out food service operations, replenishment, inventory accuracy, food safety, presentation, pricing, and promotional signing. It can develop skills in guest service, food safety and OSHA guidelines, and adjusting production based on sales to improve efficiency and profitability while minimizing waste. The position is fast-moving, active, and physically demanding. Team members work flexibly to meet guest and business needs, follow food safety and brand standards, and may support other store services such as cashier backup, order pickup, and Drive-up. Some duties, including Pizza Hut responsibilities, apply where those services are offered.

Requirements

Strong interest in and knowledge of the food service business.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology as directed.
Ability to work independently and as part of a team.
Ability to resolve guest questions quickly.
Attention to detail and ability to follow multi-step processes.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to access all areas of the building to respond to guest or team-member issues.
Ability to interpret instructions, reports, and information.
Ability to accurately handle cash register operations as needed.
Ability to climb ladders as needed.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without additional assistance.
Ability to work a flexible schedule with varying hours, days, or shifts, including nights, weekends, holidays, and peak shopping times; report for scheduled shifts and take required meal and rest breaks.
Ability to work in refrigeration and freezer conditions, where common allergens may be handled or present.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-up and carryout.
Ability to remain mobile for the duration of scheduled shifts.

Nice To Haves

Previous food or grocery experience is preferred.

Responsibilities

Create a friendly, helpful, guest-first experience by greeting guests, helping them find products or resolve issues, and thanking them at the end of transactions.
Support team efforts, assist peers in other areas, and adapt to business and guest needs while maintaining a positive and respectful attitude.
Maintain a fresh, abundant shopping experience throughout operating hours, prioritizing guests’ needs over tasks.
Follow Food & Beverage standards and Pizza Hut brand standards where applicable.
Execute food and beverage processes, including deliveries, replenishment, merchandise straightening, in-stock routines, data accuracy, culling, rotation, cleaning, signing, and organizing and storing reserve product.
Produce, package, and label items according to specifications on production cards and department routines.
Maintain a neat, clean, and inviting dining area throughout the shift where applicable.
Make salesfloor merchandise display changes as directed and stay aware of current Café and Pizza Hut promotions where applicable.
Complete and record food-service-space cleaning tasks according to best practices.
Follow perishable inventory procedures and accurately record inventory.
Follow food safety requirements, including monitoring and recording temperatures of temperature-sensitive food items.
Use sampling and suggestive selling to promote products and increase sales.
Complete Pizza Hut training and quality-control certifications where applicable.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
Support guest services such as backup cashiering, order pickup, and Drive-up while following applicable compliance requirements, including adult beverage laws.
Perform other duties based on business needs.