Food Service Expert

Target•San Jose, CA
•Onsite

About The Position

The Food Service Expert is part of Target’s Food & Beverage team, which helps provide guests with fresh, in-stock, available, accurately priced, and well-presented products. The role supports food-service operations, guest experience, food safety, inventory accuracy, replenishment, and sales-floor standards. Training and experience in the position can build skills in guest service, food safety and OSHA guidelines, and adjusting production to improve efficiency and profitability while minimizing waste. The role involves providing friendly, helpful service; producing and preparing food to specifications; maintaining food-service and dining areas; carrying out inventory and replenishment routines; and following food safety, cleaning, and brand standards. Duties may also include guest-service support such as cashier backup, order pickup, and Drive Up. Work requires flexibility, teamwork, attention to detail, and the ability to perform physically demanding tasks in a fast-paced environment, including exposure to refrigeration, freezer conditions, and changing temperatures.

Requirements

  • Strong interest in and knowledge of the food-service business.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to resolve guest questions quickly.
  • Attention to detail and ability to follow multistep processes.
  • Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to access all areas of the building to respond to guest or team-member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash-register operations as needed.
  • Ability to climb ladders as needed.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 44 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report for scheduled shifts and take required meal and rest breaks.
  • Ability to work in refrigeration and freezer conditions where common allergens may be handled or present.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
  • Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

  • Previous food or grocery experience is preferred but not required.

Responsibilities

  • Create a friendly, helpful, guest-first experience by greeting guests, helping them find products or resolve issues, and thanking them after transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adapt to business and guest needs, prioritizing guests while maintaining a fresh and abundant shopping experience.
  • Uphold Food & Beverage standards and Pizza Hut brand standards where applicable.
  • Execute food and beverage processes, including deliveries, replenishment, merchandise straightening, in-stock routines, data accuracy, culling, rotation, cleaning, signing, and organizing and storing reserve product.
  • Produce, package, and label items according to production-card specifications and department routines.
  • Maintain a neat, clean, and inviting dining area throughout the shift where applicable.
  • Make sales-floor merchandise display changes as directed and stay aware of current Café and Pizza Hut promotions where applicable.
  • Complete and record cleaning tasks in the food-service space according to best practices.
  • Follow perishable inventory procedures and accurately record inventory.
  • Follow food-safety requirements, including monitoring and recording temperatures of temperature-sensitive food items.
  • Use sampling and suggestive selling to promote products and increase sales.
  • Complete Pizza Hut training and certifications related to product quality control where applicable.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
  • Support guest services such as backup cashiering, order pickup, and Drive Up while following applicable compliance requirements, including adult beverage laws.
  • Perform other duties based on business needs.
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