Columbus Zoo Catering Cook

SSA Group • Washington, DC

17h • Onsite

About The Position

This position is responsible for supporting catering prep (BOH and line) for daily operations, meeting daily quick service, food service, safety and quality, availability, merchandising and guest service standards. The cook will ensure proper food quantities are set for daily and ongoing service, participate in safety logs including food temperatures, rotation and waste, and ensure safe food handling is maintained. They will also ensure proper uniform, hygiene, hand-washing and glove use, maintain a safe work environment by abiding to all safety rules, and follow through on daily prep and items lists as assigned. The cook will actively help to support the operation in their assigned role, supporting holes as necessary, and efficiently respond to guest and client feedback, reporting to the supervisor to ensure complaints are mitigated. Communication with the Restaurant Supervisor and/or Food Operations Manager regarding any issues with daily service or quality is expected. The cook will remain knowledgeable of all menu items, prices and specials, assist with dishwashing as necessary, perform other tasks as deemed necessary, and maintain a clean, safe, and organized work environment. Upholding and demonstrating a complete understanding of company policies and procedures is also required.

Requirements

• Strong interpersonal and communication skills.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.
• 1-2 years food preparation

Nice To Haves

• Food handling license preferred

Responsibilities

• Supports catering prep (BOH and line) for daily operation.
• Meets daily quickservice, food service, safety and quality, availability, merchandising and guest service standards.
• Ensures proper food quantities are set for daily and ongoing service.
• Participates in safety logs including food temperatures, rotation and waste as necessary.
• Ensures safe food handling is maintained.
• Ensures proper uniform, hygiene, hand-washing and glove use with self.
• Maintains a SSAfe work environment by abiding to all SSAFETY rules.
• Follows through daily prep and items lists, as assigned.
• Actively helps to support operation in assigned role, supporting holes as necessary.
• Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.
• Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
• Remains knowledgeable of all menu items, prices and specials for sharing with guests.
• Assists with dishwashing as necessary.
• Perform other tasks as deemed necessary.
• Maintains a clean, safe and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program: Get access to a portion of earned wages before payday.
• Meal Plan & Employee Discounts at applicable locations.
• Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
• Tuition Discount through Partnership College.
• Up to 8 hours of Bereavement Leave
• Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave is provided in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees