Food Service Cashier

Grand Lake CasinoGrove, OK
$14 - $0Onsite

About The Position

The Food Services Cashier works directly with the line cooks, maintains interpersonal and external guests service to ensure complete satisfaction. This role involves serving, stocking, cleaning, and following up with customers to ensure they are enjoying themselves and to correct any problems. The cashier is responsible for ensuring proper food safety and sanitation standards, including maintaining a safe working area. They will replenish food items, ensure products are stocked to appropriate par levels, and properly store food according to safety policies. The position also includes setting up workstations, prep tables, service counters, hot wells, steam tables, and hot boxes. A consistent excellent customer service and positive attitude toward guests, clients, and co-workers is expected. The cashier will complete proper money exchange with customers and serve food while ensuring guest satisfaction and anticipating customer needs. They will also fill in as needed to ensure the smooth and efficient operation of the department by assisting co-workers, supervisors, and managers as requested.

Requirements

  • High School diploma or G.E.D. or at least one (1) year of POS and cash handling experience required.
  • Customer service experience required.
  • Required to obtain and maintain a Seneca Cayuga tribal gaming license and a state issued I.D.
  • All applicants must successfully pass a preemployment drug screening prior to beginning employment.
  • Must be at least 18 years of age.
  • Required to obtain and maintain food safety training certification.

Nice To Haves

  • Previous casino experience preferred.

Responsibilities

  • Maintains knowledge of all operations and department policies and procedures.
  • Serves, stocks, cleans and follows-up with customers to ensure they are enjoying themselves, corrects any problems.
  • Ensures proper food safety and sanitation standards/ensuring all health and safety compliance, including maintaining a safe working area.
  • Replenishes food items and ensure product is stocked to appropriate par levels.
  • Properly stores food by adhering to food safety policies and procedures.
  • Maintains, help set up work station, prep table, service counter, hot well, steam table, and hot box.
  • Ensures consistent excellent customer service and positive attitude toward guest, clients, and co-workers.
  • Complete proper money exchange with customers, consistent with policies of the Food and Beverage Department.
  • Serves food to customers while ensuring guest satisfaction and anticipating the customers’ needs.
  • Fills in as needed to ensure the smooth and efficient operation of the department by assisting co-workers, supervisor, and manager as requested.
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