Food Service Attendant - Dr. P. Phillips Hospital

Orlando Health•Orlando, FL
•Onsite

About The Position

The Food Service Attendant provides food services to patients, staff, and visitors at Orlando Health Dr. P. Phillips Hospital, helping ensure a memorable dining experience through customer service above and beyond expectations. Duties may include operating the patient trayline, delivering food carts, serving in the cafeteria, preparing nourishments, desserts, and cold food, and assisting with early or late trays. The attendant may also provide non-patient food services, including hot and cold food service, salad bar operations, and general cleaning. The position is full-time, 40 hours per week, with a schedule of 8- or 10-hour shifts between 7 a.m. and 10 p.m. Full availability on weekdays and weekends is required. The role involves communicating department needs to food and nutrition leadership, clinical nutrition, nursing, coworkers, and other team members, while maintaining cooperative, compassionate, and effective customer service. Regular, punctual attendance and compliance with Orlando Health policies are expected.

Requirements

  • Ability to read and recognize similarities and differences between words and series of numbers.
  • Ability to write simple correspondence.
  • Ability to respond to common customer inquiries or complaints.

Responsibilities

  • Provide food services to patients, staff, and visitors as assigned by a supervisor or director.
  • Set up and operate the patient trayline, deliver food carts, serve on the cafeteria line, prepare nourishments, desserts, and cold food, and assist with early or late trays.
  • Provide non-patient food services to staff and visitors as assigned, including hot and cold food service, salad bar operations, and general cleaning.
  • Communicate department needs to the Food & Nutrition Leadership team, Clinical Nutrition team, Nursing, food service peers, and ancillary team members as needed.
  • Demonstrate excellent communication and customer service when interacting with patients, nursing staff, team members, and visitors in person, by telephone, and in writing.
  • Maintain reasonably regular and punctual attendance consistent with applicable policies and standards.
  • Comply with Orlando Health policies and procedures.

Benefits

  • Onsite fitness facility, tranquility space, and wellness activities.
  • Competitive pay.
  • Evening, night, and weekend shift differentials for qualifying positions.
  • Student loan repayment.
  • Tuition reimbursement.
  • Free college education programs.
  • Retirement savings.
  • Paid paternity leave.
  • Fertility benefits.
  • Backup elder and childcare.
  • Pet insurance.
  • Paid time off and holidays.
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