Security Officer (Nights) - Dr. P. Phillips Hospital

Orlando Health•Orlando, FL

1d•Onsite

About The Position

Provides security services at Orlando Health Dr. P. Phillips Hospital to help ensure the order and safety of patients, visitors, and hospital personnel. The hospital is a 285-bed medical/surgical facility serving southwest Orange County and Orlando’s tourist population, with specialties including diagnostic imaging, cardiovascular care, orthopedic care, surgical services, and emergency medicine. The position includes internal and external patrols and responding to incidents and safety needs across the hospital campus. The officer may escort visitors, employees, and students; provide key access to authorized personnel; identify and address suspicious activity; and report criminal activity. The role also involves investigating accidents and incidents, preserving evidence, interviewing witnesses, preparing reports, responding tactfully to stressful or hostile situations, assisting medical staff with specified patient-related legal processes and approved restraints, and coordinating with law enforcement and correctional officers regarding patients or prisoners. The position is listed for nights; patrols across the campus operate 24 hours a day and may be conducted on foot, bicycle, or vehicle, subject to vehicle-operation requirements.

Requirements

High school graduate or equivalent.
Basic knowledge of Microsoft Word for report writing.
Valid Florida driver’s license and insurability under Orlando Health’s insurance carrier requirements and standards.
Obtain a State of Florida Class D Security Officer License through the Florida Department of Agriculture and Consumer Services within 120 days of hire and renew it biannually before expiration.
Obtain Crisis Prevention Intervention (CPI) Certification within 120 days of hire and renew it annually before expiration.
Obtain Basic Security Officer Certification or a higher-level certification through the International Association of Hospital Security and Safety within 120 days of hire and maintain it throughout employment.

Responsibilities

Escort visitors, employees, and students upon request.
Patrol hospital areas internally and externally on foot, bicycle, and/or vehicle in all weather conditions.
Provide key assists to hospital areas, including sensitive areas, for authorized personnel.
Detect suspicious activity on campus and handle situations appropriately.
Report criminal activity to a supervisor and law enforcement, as appropriate.
Investigate accident scenes; search for and preserve evidence; interview witnesses; prepare oral and written reports; respond tactfully to stressful or hostile situations; and recommend legal action when needed.
Assist medical staff with enforcement of the Baker Act and Marchman Act for patients using approved medical restraints when requested by physicians under Florida statutes.
Work with law enforcement and correctional officers regarding patient or prisoner intake and status during hospital stays.
Assist the Patient Care Coordinator with securing the status of non-publicity or high-risk patients.