Food Service Associate (FSA)

John Knox Village•Lee's Summit, MO
•Onsite

About The Position

The Food Service Associate works in the Fireside Cafeteria and performs a variety of duties in restaurant, dining-room, and kitchen environments. Duties may include hosting, setting up dining areas, taking and relaying food orders, serving food, food preparation, and cleaning and sanitizing dining areas. The associate follows instructions, supports the Village’s mission, values, and service and hospitality expectations, and completes required training hours. The position may involve cash handling and point-of-sale use, observing residents and responding to their needs, and complying with safety requirements. Other duties may be assigned by a supervisor based on business needs. The position is PRN (as needed) and requires weekday and weekend availability. Work is primarily in a kitchen and restaurant environment, with exposure to temperature changes, infectious diseases, people with challenged mental capacities, extreme heat and cold, steam, ovens, grills, cooktops, freezers, coolers, and sharp blades. Associates may be called upon to assist other departments during a declared emergency. Frequent supervision is provided by designated nutrition services and restaurant or kitchen staff; the role provides no supervision. Applicants must be at least 16 years old and obtain a current Jackson County Food Handler Permit within 15 days of the start date. A post-offer background check and health screening are required.

Requirements

  • At least 16 years of age.
  • Education typically acquired through a course of study leading to a high school diploma or GED.
  • Obtain a current Jackson County Food Handler Permit within 15 days of the start date.
  • Ability to work with a large group of residents or customers.
  • Beginner-level knowledge of cash handling and cash register operation.
  • Awareness of the position’s cost-control responsibilities.
  • Ability to work irregular hours and availability on weekdays and weekends.
  • Ability to speak in simple sentences and read and comprehend simple instructions, short correspondence, and memos.
  • Ability to add and subtract two-digit numbers and multiply and divide with tens and hundreds.
  • Ability to perform tasting and/or smelling, and to use common-sense understanding to follow detailed but straightforward written or oral instructions.
  • Ability to handle stress and get along with coworkers and customers.
  • Ability to meet the stated physical demands, including lifting, carrying, pushing, pulling, reaching, bending, coordination, balance, and walking.

Responsibilities

  • Set up and clean assigned dining areas.
  • Relay orders to the kitchen and serve food.
  • Perform food preparation.
  • Handle cash and use the point-of-sale system when assigned.
  • Observe residents and respond to additional needs.
  • Maintain acceptable workplace conduct and work effectively with coworkers and customers.
  • Follow safety regulations and requirements.
  • Follow instructions, complete assigned responsibilities, and complete required training hours.
  • Assist other departments during a declared emergency when called upon.
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