About The Position

The Food Service Assistant supports meal preparation and service for patients and associates at Hartwell Health & Rehab. The role assists the cook with meals, snacks, desserts, salads, and beverages; prepares between-meal nourishments; sets up and serves the tray line; delivers trays; and follows diet and NPO orders, including offering and recording substitutions as directed. The assistant cleans and sanitizes the kitchen, dining area, dishes, equipment, and work areas; removes garbage; stores food and cleaning supplies appropriately; monitors and records refrigerator, freezer, and water temperatures; checks dishwasher sanitation and chemical levels; and checks and puts away stock. The position follows infection-control and food-service procedures, standardized recipes, and established guidelines for patient and associate meals. It also requires friendly, professional communication with associates, patients, families, and visitors. The position has no supervisory responsibilities and may perform other duties needed to support the organization.

Requirements

  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence and speak effectively before groups of customers or associates.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Ability to apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
  • Proficiency with Microsoft Outlook, Microsoft Excel, and Microsoft Word.
  • Ability to meet the physical demands of the job, including regularly sitting, talking, or hearing; frequently walking, handling or feeling objects, and reaching; and occasionally standing.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Assist the cook with preparing meals, snacks, and desserts.
  • Help prepare salads and other dishes and pour and serve beverages.
  • Prepare between-meal nourishments, such as sandwiches, and serve nourishments according to procedures.
  • Set up the tray line and provide tray-line service; carry trays to patients and take meals to patients in the dining area.
  • Follow diet and NPO orders, offer menu substitutions, and record substitutions according to guidelines.
  • Clean dining tables after meals and clean the work area at the end of shifts and after meals, including sweeping and mopping.
  • Remove garbage from kitchen areas and hose out garbage containers.
  • Scrape and wash dishes, pots, and pans.
  • Clean kitchen equipment, including carts, tables, counters, ice machine, buckets, blender, mixer, meat slicer, freezer, refrigerator, stove, oven, steamer, garbage disposal, dish machine, coffee and tea maker, and steam table.
  • Operate the dish machine, garbage disposal, mixer, blender, meat slicer, steamer, and coffee and tea maker.
  • Record freezer and walk-in refrigerator temperatures and check and record water temperatures.
  • Check dishwasher sanitation with sanitizer strips and check and replace chemical levels as needed.
  • Check stock and put it away appropriately; properly store leftovers, opened food, and cleaning materials.
  • Follow infection-control policies, standardized recipes, and procedures for serving associate meals.
  • Communicate warmly and professionally with associates, patients, family members, and visitors; respond helpfully to concerns and answer questions when appropriate.
  • Contribute to committees, workgroups, project management, and other collaborative efforts, and perform other duties as necessary.

Benefits

  • myFlexPay, allowing employees to receive pay before payday
  • Paid time off with ability to cash out
  • Seven paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid life and disability insurance
  • 401(k) with match
  • Referral bonus program
  • Weekly pay
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