About The Position

The Food Service Assistant supports meal preparation and service for patients at Hartwell Health & Rehab. The role assists the cook with meals, snacks, desserts, salads, and nourishments; serves food and beverages; and carries trays to patients. It also includes setting up and working the tray line, following diet and NPO orders, offering and recording menu substitutions, and serving associate meals according to procedure. The assistant cleans dining and kitchen areas, dishes, cookware, and equipment; handles garbage; stores food, supplies, and cleaning materials properly; and follows infection-control and food-service procedures. The role checks and records refrigerator, freezer, dishwasher, and water temperatures, monitors sanitizer and chemical levels, checks stock, and follows standardized recipes. Associates are expected to communicate warmly and professionally with patients, families, visitors, and coworkers, and to contribute to collaborative System work as needed.

Requirements

  • High school diploma or equivalent preferred.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence and speak effectively before groups of customers or associates.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Ability to use common-sense reasoning to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
  • Proficiency with Microsoft Outlook, Microsoft Excel, and Microsoft Word.
  • Ability to meet the physical demands of the role, including regularly sitting, talking, or hearing; frequently walking, handling or feeling objects, and reaching; and occasionally standing.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Assist the cook in preparing meals, desserts, snacks, salads, and other dishes.
  • Prepare between-meal nourishments, including sandwiches, and serve nourishments according to procedures.
  • Set up the tray line and provide tray-line service; carry trays to patients and take meals to patients in the dining area.
  • Pour and serve beverages, make coffee and tea as requested, and follow procedures for serving associate meals.
  • Follow diet and NPO orders, offer menu substitutions, and record substitutions according to guidelines.
  • Clean dining tables after meals and clean work areas at the end of shifts and after meals, including sweeping and mopping.
  • Scrape and wash dishes, pots, and pans; clean kitchen equipment and remove garbage from kitchen areas and hose out garbage containers.
  • Record freezer and walk-in refrigerator temperatures and check and record water temperatures.
  • Check stock and store supplies, leftovers, opened food, and cleaning materials appropriately.
  • Operate the dish machine, garbage disposal, mixer, blender, meat slicer, steamer, and coffee and tea maker.
  • Check the dishwasher with sanitizer strips and monitor and replace chemical levels as needed.
  • Follow infection-control policies, standardized recipes, and food-service procedures.
  • Promote the System’s image through servant leadership and direct, open communication.
  • Contribute to committees, workgroups, project management, and other collaborative System efforts.
  • Perform other duties as necessary to support the success of the System.
  • Communicate effectively and warmly with associates, patients, family members, and visitors; respond to concerns and answer questions professionally.

Benefits

  • Ability to receive pay before payday through myFlexPay
  • Paid time off with ability to cash out
  • Seven paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid life and disability insurance
  • 401(k) with match
  • Referral bonus program
  • Weekly pay
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