FOOD SERVICE ASSISTANT; FT, 1st shift

Advocate Health•Grafton, ND
•$19 - $28

About The Position

The Food Service Assistant prepares and serves food for patients, visitors, and retail areas while following approved diet guidelines, standardized recipes, portion requirements, productivity standards, and food-safety procedures. The role assembles and delivers patient meals, stocks nursing units and other designated areas, supports cafeteria operations, and assists with catering and special events. It also performs kitchen and cafeteria cleaning and dishwashing duties. The position requires operating food-service equipment and working in a kitchen environment with potential exposure to fumes, odors, dust, mechanical, electrical, and chemical hazards, sharp utensils, and heat. Appropriate protective clothing must be worn as necessary. The role may also involve entering patient isolation rooms with appropriate coverings to deliver or retrieve meal trays. The schedule is 40 hours per week, with start times between 5:30 a.m. and 7:00 a.m.; every-other-weekend and holiday work is required.

Requirements

  • No formal education required.
  • No experience required.
  • Basic knowledge of food service in a hospital, hotel, restaurant, or related environment.
  • Ability to read and understand written and oral communications.
  • Good communication and customer-service skills for interacting with internal and external customers.
  • Intermediate computer skills in Microsoft Office or similar products, including the ability to use email and the internet.
  • Ability to operate necessary equipment, including a dish machine, tray line, and garbage disposal, and safely and effectively use required power equipment.
  • Ability to stand, walk, reach above the shoulders, squat, bend, twist, kneel, and climb throughout the shift.
  • Ability to lift up to 40 pounds from the floor to a maximum height of 5 feet and carry up to 40 pounds at waist height for a reasonable distance.
  • Ability to push or pull with 20 pounds of force.
  • Ability to wear protective clothing as necessary and appropriate coverings when entering patient isolation rooms.

Responsibilities

  • Assemble patient and mobile meal trays and meals according to approved diet guidelines, portions, and productivity standards.
  • Load and transport food carts and deliver patient meal trays to rooms according to established procedures.
  • Serve cafeteria visitors, maintain cafeteria cleanliness, operate a cash register, handle cash, and complete daily reports and register balance sheets as needed.
  • Clean the kitchen and cafeteria using established sanitation procedures and wash pots, pans, and dishes.
  • Assist with preparation, delivery, setup, cleanup, and presentation for catered and specialized events.
  • Assist with special days and promotions, including decorating; display daily specials; and coordinate food preparation and presentation for major catering.
  • Prepare snacks, beverages, sandwiches, and other patient food items according to standardized recipes, approved diet guidelines, portions, and productivity standards.
  • Prepare, arrange, serve, and replenish food, beverages, and condiments in retail areas and the kitchen.
  • Prepare entrees, grill and deli sandwiches, and salads, emphasizing garnishing and presentation.
  • Replenish food-service areas with dishes, utensils, glassware, napkins, and trays.
  • Deliver and stock nursing units, doctors' lounges, same-day surgery, and emergency rooms according to established procedures and productivity standards.
  • Monitor food temperatures and follow established procedures for safe food handling and prevention of foodborne illness.

Benefits

  • Paid Time Off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match
  • Financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift and on-call pay, based on the teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
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