Food Service Assistant Manager - Sculpture Garden

Guest Services, Inc.•Washington, DC

15h•Onsite

About The Position

The Assistant Food Service Manager assists in all aspects of unit operations and floor management, including food, beverage, equipment, and company initiatives. The Assistant Food Service Manager creates a team environment that provides exceptional customer service while assisting the General Manager and ensuring all staff members perform at a consistently high level. Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Requirements

At least 1-2 years of experience in related management required.
Demonstrated talent for interacting with a wide variety of people.
Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem solve.
Strong customer service abilities; actively looks for ways to assist customers and coworkers.

Nice To Haves

High School Diploma or GED preferred.
Bachelor’s or Business Degree preferred.
Food Safety Certified a plus.

Responsibilities

Receive direction from the Unit Manager and assist in the overall management of the unit’s operations, including planning and developing daily operations; forecasting and analyzing sales, labor, and profit; and, ensuring compliance with established budget; and scheduling, supervising, and participating in the operational duties specific to the unit.
Assist in recruiting, supervising, training, scheduling, disciplining, reviewing, and directing the unit’s staff.
Maintain accounting records, daily reporting requirement, and cash control.
Assist in managing P&L statement.
Respond to customer inquiries and resolve customer complaints.
Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.
Notify Unit Manager of all unusual events, circumstances, or other safety or quality control issues.
Represent the company in a professional and positive manner at all times.
Maintain and enhance the company’s image when interacting with clients, guests, associates, and vendors.
Perform unit opening and/or closing procedures.