Food Service Assistant II

Mass General Brigham • Boston, MA

1d • $18 - $24 • Onsite

About The Position

The Cafeteria Worker performs a variety of food service duties, including preparing and serving food and beverages in a cafeteria or similar food service environment. The role supports efficient daily operations by providing friendly customer service, maintaining clean and organized work areas, and following established food safety, sanitation, and quality standards. Patient care is not required. The position is per diem/flexible, onsite at 55 Fruit Street, with a stated day shift of 6:00 a.m. to 2:30 p.m., Monday through Friday.

Requirements

• 1–3 years of experience directly related to the duties and responsibilities of the role.
• Relevant experience may include food preparation, cafeteria or food service operations, customer service, cooking, and maintaining clean and safe food service areas.
• Knowledge of food service supplies, equipment, ordering, and inventory control.
• Ability to follow routine verbal and written instructions.
• Ability to read and write effectively.
• Knowledge of and ability to follow established safety procedures.
• Ability to safely use cleaning equipment and supplies.
• Ability to lift and handle heavy objects as required.
• Knowledge of food service line setup and temperature requirements.
• Skill in cooking and preparing a variety of foods.
• Knowledge of food preparation and presentation methods, techniques, and quality standards.
• Strong customer service skills and ability to work efficiently in a fast-paced food service environment.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Prepare fruits and vegetables by rinsing, peeling, slicing, and dicing as needed.
• Weigh and measure ingredients according to established recipes and guidelines.
• Wrap, label, date, and properly store food items.
• Clean and organize work areas, equipment, utensils, and service stations.
• Prepare menu items by following established recipes and preparation procedures.
• Ensure food is maintained and served at appropriate temperatures and according to portion-control guidelines.
• Serve customers in a fast, efficient, and friendly manner.
• Provide customers with information about food ingredients, availability, and pricing.
• Escalate customer concerns or complaints to management when appropriate.
• Follow established safety, sanitation, hygiene, and customer service standards and procedures.

Benefits

• Competitive base pay
• Career advancement opportunities
• Differentials, premiums, and bonuses as applicable
• Recognition programs designed to celebrate contributions and support professional growth

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED