About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Raleigh Hospital, A Campus of Duke University Hospital: Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care. Food Service Ambassador Associate, 4pm-8:30pm Monday-Friday w/Weekend Availability. Work Location is 3400 Wake Forest Rd, Raleigh, NC 27609. Work schedule is 4:00 PM to 8:30 PM, with specific days to be determined by the department.

Requirements

  • No previous food service experience required (Level I).
  • Six months of food service experience (Level II).
  • Ability to lift/push/pull 50 pounds.
  • Ability to read/write and follow oral and written instructions.
  • Basic math skills (Level II).
  • Basic computer/cashier/calculator skills (Level II).
  • Strong customer service skills (Level II).
  • Ability to operate food preparation equipment (Level II).
  • Ability to prepare/handle foodstuffs using safe food handling practices (Level II).
  • Ability to maintain inventory (Level II).

Nice To Haves

  • Weekend Availability

Responsibilities

  • Retrieve, collect, and transport food service supplies, equipment and refuse as directed.
  • Strip carts/trays, sort, rinse, dishes and silverware, operate and unload dish machine, and store clean items; inspect washed items for cleanliness and breakage.
  • Clean and maintain dish machine; clean and sanitize assigned areas.
  • Washes pots, pans and equipment.
  • Collect, sort and dispose of trash.
  • Follow all safety procedures for using equipment and chemicals.
  • May set up and serve food to patients and cafeteria customers as specified by menus, ensuring that all food items are properly portioned and handled within established sanitation standards.
  • May operate and monitor proper functioning of food service equipment; follow all safety procedures for using equipment and chemicals; clean and sanitize equipment after use.
  • May assist in tray line and/and or cafeteria setup, ensuring that quality standards are maintained and safe food handling guidelines are adhered to.
  • Detect and report improperly prepared food or food that does not meet standards and/or defective/damaged merchandise and status of all supplies in stock.
  • May assist in the care and maintenance of work areas and alert supervisors to problems as they arise.
  • May place food and supply orders with approved vendors under direction and guidance of Food Service Manager.
  • May review stock levels of common foodstuffs and advanced menu items, conduct physical inventories and maintain inventory records; unload incoming supplies and equipment.
  • May transport food carts to assigned locations.
  • May prepare and set up food items to be delivered to catering functions as needed.
  • May plan, organize and provide service for routine and more complex catering functions.
  • May work as needed for specially planned catering events.
  • May maintain an accurate inventory of all catering equipment.
  • May be responsible for the maintenance and upkeep of the catering area.
  • Calculate total cost of items on food tray; accept payment in cash or meal tickets.
  • Ensure validity of meal cards.
  • Total cash/tickets at end of work period; deposit money and prepare deposit report sheet.
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