Food Service Aide, Food Services

Heywood Hospital•Gardner, MA

23h•$18 - $24•Onsite

About The Position

The Food Service Aide works in patient tray assembly, the cafeteria, dish room, pot room, and food preparation areas. The role fills in for the grill cook and cold prep person as needed and performs general cleaning and stocking duties. The position requires courteous, helpful interactions, attention to patient and staff safety and confidentiality, and compliance with hospital and department requirements. Work includes preparing and assembling patient meals, stocking and delivering food and supplies, operating dish room processes, and cleaning and sanitizing work areas.

Requirements

Able to follow written instructions.
Capable of working in a busy environment.
Knowledge of weights, measurements, and basic math.
Required behavioral attributes include achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service orientation, interpersonal effectiveness, teamwork, analytical thinking, and information seeking.

Nice To Haves

Prior healthcare food service or restaurant experience is desirable.

Responsibilities

Interact with everyone in a friendly, courteous, and respectful manner, offer assistance, and find someone who can help when needed.
Advocate for privacy and confidentiality and help others maintain awareness.
Maintain a clean, safe, and comfortable environment for patients, visitors, and staff; promptly remove or arrange removal of safety hazards.
Respond appropriately and immediately in emergencies and report incidents in a timely and effective manner.
Comply with regulations, accreditation and licensure requirements, hospital attendance and tardiness policy, and mandatory hospital and department requirements.
Engage in, monitor, and enforce hand hygiene compliance when in direct patient contact.
Work with departmental teams and prioritize work according to changing customer needs.
Keep equipment clean and in working condition and ensure materials and supplies are available for daily assignments.
Portion desserts; stock refrigerators with milk, juices, desserts, beverages, and condiments; brew coffee; and stock service lines with disposables.
Prepare sandwiches according to patient menu choices and assemble trays with cold food, beverages, condiments, utensils, hot food, sandwiches, and plate garnish.
Unset food carts, clear the cafeteria conveyor belt, load dishes, glasses, and flatware into racks and feed them into the dish machine, then unload and return clean items to service.
Record dish machine wash and rinse temperatures at each meal and report improper temperatures to the supervisor.
Deliver floor stock and transfers to patient care units and other departments according to par levels or order forms, and deliver ordered late trays to patient care units and outpatient areas.
Set up and deliver celebration meals to the Obstetrics Department when requested.
Clean and sanitize worktables, shelving, storage cabinets, dish room tables, work sinks, and utility carts according to the posted schedule.
Fill in for the grill cook and cold prep person as required and perform general cleaning and stocking duties.