Food Service Aide, Food Services

Heywood Hospital•Gardner, MA

23h•$18 - $24

About The Position

The Food Service Aide works in the patient tray assembly area, cafeteria, dish room, pot room, and food preparation areas. The role may fill in for the grill cook and cold prep person as needed and also performs general cleaning and stocking duties. The position supports food service for patients, visitors, and staff while maintaining clean, safe, and properly supplied work areas.

Requirements

Able to follow written instructions.
Capable of working in a busy environment.
Knowledge of weights, measurements, and basic math.
Able to exert 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.
Frequently reaches, handles objects, and stoops.
Able to distinguish flavors and odors through taste and smell.
Required behavioral attributes include achievement motivation, concern for order, flexibility, initiative, self-confidence, customer-service orientation, interpersonal effectiveness, teamwork, analytical thinking, and information seeking.

Nice To Haves

Prior healthcare food service or restaurant experience is desirable.

Responsibilities

Interact with others in a friendly, courteous, and respectful manner, offer assistance, and find someone who can help when necessary.
Protect privacy and confidentiality, respond appropriately and immediately to emergencies, and help maintain a safe and healthy environment.
Follow regulations and hospital policies, complete required hospital and department training, and report incidents in a timely manner.
Engage in and monitor compliance with hand hygiene when in direct patient contact.
Work with departmental teams, maintain a clean and comfortable environment, and promptly remove or arrange removal of safety hazards.
Prioritize work according to changing customer needs and keep equipment clean and in working condition.
Ensure materials and supplies are available for daily assignments.
Portion desserts; stock refrigerators with milk, juices, desserts, beverages, and condiments; brew coffee; and stock service lines with disposables.
Prepare sandwiches according to patient menu choices and assemble trays with cold food, beverages, condiments, utensils, hot food, and garnishes.
Unset food carts, clear the cafeteria conveyor belt, load dishes, glasses, and flatware into racks and the dish machine, and return clean items to service.
Record dish machine wash and rinse temperatures at each meal and report improper temperatures to the supervisor.
Deliver floor stock and transfers to patient care units and other departments according to par levels or order forms, and deliver late trays as ordered.
Set up and deliver celebration meals to the Obstetrics Department as requested.
Clean and sanitize worktables, shelving, storage cabinets, dish room tables, work sinks, and utility carts according to the posted schedule.