Food Service Aide, Food Services

Heywood Hospital•Gardner, MA

2d•$18 - $24

About The Position

The Food Service Aide works in patient tray assembly, the cafeteria, dish room, pot room, and food preparation areas. The role fills in for the grill cook and cold prep person as needed and performs general cleaning and stocking duties. The aide helps assemble patient meals, handle and wash dishes, deliver food and supplies, and maintain clean, sanitary, and safe work areas while supporting patients, visitors, and staff.

Requirements

Must be able to follow written instructions.
Must be capable of working in a busy environment.
Must have knowledge of weights, measurements, and basic math.
Required behavioral attributes include achievement motivation, concern for order, flexibility, initiative, self-confidence, customer-service orientation, interpersonal effectiveness, teamwork, analytical thinking, and information seeking.

Nice To Haves

Prior healthcare food service or restaurant experience is desirable.

Responsibilities

Treat everyone in a friendly, courteous, and respectful manner, offer assistance, and direct people to someone who can help when needed.
Protect privacy and confidentiality, respond appropriately and immediately to emergencies, and report incidents in a timely manner.
Help maintain a clean, safe, and comfortable hospital environment; remove or arrange for removal of hazards promptly.
Follow applicable regulations and hospital policies, including attendance requirements and mandatory training, and support hand-hygiene compliance when in direct patient contact.
Work with departmental teams, prioritize work according to changing customer needs, and keep equipment clean and in working condition.
Ensure materials and supplies are available for daily assignments.
Portion desserts; stock refrigerators with milk, juices, desserts, beverages, and condiments; brew coffee; and stock service lines with disposables.
Prepare sandwiches according to patient menu choices and assemble trays with cold food, beverages, condiments, utensils, hot food, sandwiches, and plate garnish.
Unset food carts, clear the cafeteria conveyor belt, load dishes, glasses, and flatware into racks and the dish machine, and return clean items to service.
Record dish-machine wash and rinse temperatures at each meal and report improper temperatures to the supervisor.
Deliver floor stock and transfers to patient-care units and other departments according to par levels or order forms, and deliver late trays as ordered.
Set up and deliver celebration meals to the Obstetrics Department as requested.
Clean and sanitize worktables, shelving, storage cabinets, dish-room tables, work sinks, and utility carts according to the posted schedule.