Food Server -Las Brisas

Xperience Restaurant Group (XRG) • Laguna Beach, CA

4h

About The Position

The Food Server at Las Brisas welcomes guests, takes accurate food and beverage orders, and ensures orders are delivered promptly and to guests’ satisfaction. The role provides information about menu items, prices, and allergens; supports guest relations and repeat business; processes orders and payments through a POS system; and follows applicable safety, sanitation, and alcohol-service requirements. Servers also perform shift, opening, running, closing, and checkout duties and report guest concerns, equipment failures, and safety hazards to management. The position operates in a fast-paced, high-volume, full-service restaurant and may involve indoor or outdoor work, varied shifts, weekends, and holidays.

Requirements

• Proof of eligibility to work in the United States.
• Valid driver’s license.
• At least 21 years of age.
• Possession of, or ability to obtain, all state-required work cards.
• Minimum of two years of related experience.
• Experience with POS systems.
• Ability to communicate effectively and assertively in English, verbally and in writing, with staff, clients, and the public.
• Ability to use proper lifting techniques.
• Knowledge of guest relations, sanitation and safety, safe alcohol service, and full-service restaurant operations.

Nice To Haves

• High school diploma.
• Familiarity with beer and spirits.

Responsibilities

• Provide guests with accurate and thorough information about menu items, pricing, and allergen information.
• Recognize and cultivate regular guests and repeat business.
• Take and enter orders promptly and accurately into the POS system.
• Ensure food and drinks are served immediately and according to specifications.
• Replenish necessary stock during the shift.
• Move furniture and equipment as directed by management.
• Respond to guest concerns and complaints, correct errors or resolve complaints while maintaining a positive attitude, and escalate issues to management when necessary.
• Comply with safety and health department procedures and state and federal liquor laws.
• Maintain company safety and sanitation standards.
• Prepare guest checks through POS functions and process payments using cash, credit cards, venue comps, and other tender types.
• Collect required guest signatures and promptly close guest checks.
• Account accurately for monies, follow independent banking procedures, and legibly sign cash-out slips.
• Complete check-out procedures.
• Clean spills immediately and place trash in proper receptacles.
• Inform management of complaints, comments, or incidents.
• Complete nightly, weekly, opening, running, and closing duties.
• Report equipment failures and safety hazards to management immediately.
• Assist with or complete additional tasks as assigned.

Benefits

• Competitive pay, with a stated rate of $16.90 per hour plus the opportunity to earn tips.
• Flexible hours.
• Career growth opportunities and promotion from within.
• Team member dining discounts for the employee and up to five guests.
• Employee referral program.
• Credit union benefits, including checking and savings, loans, and financial education.
• Discounted partner offers on theme parks, travel, apparel, sports tickets, and more.
• Sick time in eligible states.
• Health insurance for full-time team members.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed