Food Server - Room Service - Mandalay Bay

MGM Resorts International
•$15•Onsite

About The Position

As a Food Server for Room Service at Mandalay Bay, you will deliver private-luxury dining experiences to guests in their rooms and suites. You will deliver meals, finalize checks, anticipate guest needs, and present culinary items with polished, attentive hospitality. You will coordinate with culinary and dispatch teams to ensure order accuracy and maintain presentation standards.

Requirements

  • Must be 21 years of age or older.
  • Must work varied shifts, including weekends and holidays.

Nice To Haves

  • Three or more years of prior relevant experience as a food server in a high-volume, fast-paced restaurant or similar dining environment is preferred.

Responsibilities

  • Greet guests in a positive, friendly manner and make them feel welcome.
  • Use knowledge of selling techniques and service delivery for menu items across every course, including nonalcoholic and alcoholic beverages.
  • Maintain table cleanliness using a silent service approach.
  • Itemize bills correctly and secure payment efficiently.
  • Maintain the cleanliness and stock of assigned areas, side stations, tables, and Point of Sale (POS) stations.
  • Anticipate guests’ needs and respond appropriately with a sense of urgency.
  • Communicate with management, chefs, and culinary staff to fulfill and address issues or needs requested by guests or employees.
  • Coordinate with culinary and dispatch teams to ensure order accuracy and maintain presentation standards.

Benefits

  • Wellness incentive programs to support physical and mental health.
  • Company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and more.
  • Free meals in the employee dining room.
  • Free parking on and off shift.
  • Health and income protection benefits for eligible employees.
  • Professional and personal development programs, networking opportunities, and community volunteer opportunities.
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