Busser

Churchill Downs•Oxford, ME

8d•Onsite

About The Position

Oxford Casino Hotel, located in Oxford, Maine, is part of Churchill Downs Incorporated and has experienced significant growth since its opening in 2012. The casino offers a variety of gaming options, including 23 table games and over 900 slot machines. The property also features two restaurants, the Ox Pub and Oxford Express, and a 107-room hotel with six suites. The core values of safety, cleanliness, compliance, and friendliness guide the casino's commitment to creating a positive experience for team members and guests. Oxford Casino Hotel aims for continuous learning, growth, and improvement, and is seeking to add a new member to its team.

Requirements

Must attain a TIPS certification according to Casino and State guidelines.
Must be detail oriented.
Must speak with guests to maintain great guest relations.
Ability to work in a fast paced, stressful environment while being calm, collected and accurate with attention to detail.
Works safely, with sanitation, efficiency, and with guest’s loyalty in mind.
Maintains confidentiality and security of relevant information.
Demonstrates record of successful interpersonal skills regarding working with diverse people and levels of authority.
Ability to multi-task and complete all tasks with minimal supervision and shows a sense of urgency no matter what the business volume is.
Organized.
Comfortable communicating effectively with others.
Good time manager.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Responsibilities

Ensuring the overall effectiveness of guest service in the food outlet.
Giving directions to guests or attendees in the outlet as necessary.
Showing dignity, kindness, and respect to guests and team members.
Setting up, maintaining, and working shifts in a Food & Beverage environment.
Adhering to company standards and directives.
Completing daily checklists and tasks assigned by management.
Demonstrating teamwork with all colleagues.
Acting as a role model for the company and responding to questions positively.
Maintaining awareness of applicable laws and operating within those guidelines.
Assisting in the delivery and dispensing of ordered items, beverages, and food.
Using equipment such as coffee and iced tea makers and soda, juice, and milk dispensers.
Ensuring all items are correct, potentially hundreds of times over, in the food outlet(s).
Working with communication devices such as telephones, bulletin boards, and tablets.
Speaking with guests to maintain great guest relations and provide opportunities for loyalty.
Pushing carts of dishes, stocking plates, glasses, cups, and needed products.
Interpreting food orders coming through kitchen printers from the dining room.
Organizing orders for service.
Preparing food trays from completed kitchen line items and organizing trays for service staff.
Preparing and serving appropriate side sauces with kitchen items.
Keeping station and kitchen service area neat and organized.
Keeping beverage service and food service trays neat, clean, and organized.
Maintaining strict quality control on all food being served.
Ensuring food is at proper temperature and well-presented.
Maintaining server drop-off and pick-up areas of the kitchen to ensure they are clean and functional.
Cleaning and polishing tableware of spots, pre-busing tables.
Handling guest banking of all dining room checks and monies.
Using point of sale equipment to enter orders for kitchen personnel.
Servicing the area and number of cover requirements as determined.
Busing tables in a timely manner to accommodate new business if needed.
Working in a fast-paced, stressful environment while remaining calm, collected, and accurate with attention to detail.
Working safely, with sanitation, efficiency, and with guest loyalty in mind.
Ensuring and maintaining cleanliness and orderliness of the host podium and ensuring the dining room floor is always presentable.
Maintaining confidentiality and security of relevant information.
Demonstrating successful interpersonal skills regarding working with diverse people and levels of authority.
Multi-tasking and completing all tasks with minimal supervision.
Showing a sense of urgency regardless of business volume.