Busser

Churchill Downs Incorporated•Oxford, ME

9d•Onsite

About The Position

Oxford Casino Hotel, located in Oxford, Maine, is part of Churchill Downs Incorporated and has experienced significant growth since its opening in 2012. The casino offers a variety of gaming options, including 23 table games and over 900 slot machines. The property also features two restaurants, the Ox Pub and Oxford Express, and a 107-room hotel with six suites. The casino's core values of safety, cleanliness, compliance, and friendliness reflect a commitment to creating a positive experience for team members and guests. Oxford Casino Hotel aims for continuous learning, growth, and improvement, and is seeking to add a new member to its team.

Requirements

Must attain a TIPS certification according to Casino and State guidelines.
Must be detail-oriented and ensure that all items are correct.
Ability to work in a fast-paced, stressful environment while being calm, collected, and accurate with attention to detail.
Ability to multi-task and complete all tasks with minimal supervision and shows a sense of urgency no matter what the business volume is.
Organized.
Comfortable communicating effectively with others.
Good time management skills.

Responsibilities

Ensuring the overall effectiveness of guest service in the food outlet.
Giving directions to guests or attendees in the outlet as necessary.
Showing dignity, kindness, and respect to guests and team members.
Setting up, maintaining, and working shifts in a Food & Beverage setting.
Adhering to company standards and directives.
Completing daily checklists and tasks assigned by management.
Demonstrating great teamwork with all colleagues.
Acting as a role model for the company and responding to questions positively.
Maintaining awareness of applicable laws and operating within those guidelines.
Assisting in the delivery and dispensing of ordered items, beverages, and food.
Using equipment such as coffee and iced tea makers and soda, juice, and milk dispensers.
Ensuring all items are correct in the food outlet(s).
Working with communication devices such as telephones, bulletin boards, and tablets.
Speaking with guests to maintain great guest relations and provide opportunities for loyalty.
Pushing carts of dishes and stocking plates, glasses, cups, and needed products.
Interpreting food orders from dining room kitchen printers.
Organizing orders for service.
Preparing food trays from completed kitchen line items and organizing them for service staff.
Preparing and serving appropriate side sauces with kitchen items.
Keeping station and kitchen service area neat and organized.
Keeping beverage service and food service trays neat, clean, and organized.
Maintaining strict quality control on all food being served.
Ensuring food is at the proper temperature and well-presented.
Maintaining server drop-off and pick-up areas of the kitchen to ensure they are clean and functional.
Cleaning and polishing tableware, and pre-bussing tables.
Handling guest banking of all dining room checks and monies.
Using point of sale equipment to enter orders for kitchen personnel.
Servicing the area and meeting cover requirements as determined.
Bussing tables in a timely manner to accommodate new business.
Working in a fast-paced, stressful environment while remaining calm, collected, and accurate with attention to detail.
Working safely, with sanitation, efficiency, and guest loyalty in mind.
Ensuring and maintaining the cleanliness and orderliness of the host podium and the dining room floor.
Maintaining confidentiality and security of relevant information.
Demonstrating successful interpersonal skills when working with diverse people and levels of authority.
Multi-tasking and completing all tasks with minimal supervision, showing a sense of urgency regardless of business volume.