Food Safety Specialist
About The Position
The Food Safety Specialist conducts assessments with hotel, restaurant, and grocery clients to evaluate brand standards, food quality, and customer service. The role measures compliance with regulatory, industry, and proprietary brand standards; observes food preparation and cooking practices for food safety, health, and sanitation; and works with clients to identify causes of discrepancies and develop corrective action plans. The Specialist also teaches and coaches clients on creating safer, healthier workplaces. The role involves working autonomously, staying organized and efficient, and traveling up to 50% (or 10 days per month), including some evenings and weekends. Performance is measured through monthly and quarterly productivity goals, quarterly TOJ efficiency goals, a six-month rolling average of Client Feedback ratings (SFI), and team-relative quality metrics, including consistency, score variance, percentage of perfect scores, and client feedback. Candidates need food service, restaurant, or grocery operations experience and experience providing high-level customer service. They must meet one of the listed education-and-experience combinations and meet the requirements to obtain CP-FS certification within one year of hire.
Requirements
- Experience in food service, restaurant, or grocery operations.
- Experience providing a high level of customer service.
- Must meet at least one of the following education and experience combinations: a bachelor’s degree in Hospitality Management, Food Science, Nutrition, Culinary Arts, or another science degree, plus at least one year of food service, restaurant, or grocery operations experience; a bachelor’s degree in another field plus at least two years of such experience; an associate degree plus at least four years of progressive such experience; or a high school diploma/GED plus at least five years of progressive such experience.
- Meet the requirements to obtain CP-FS certification within one year of hire.
- Be detail-oriented while focusing on the big picture.
- Ability and desire to influence others with tact and skill.
- Ability to provide clear, constructive feedback in a positive manner.
- Strong communication skills.
- Professional and positive demeanor.
Responsibilities
- Conduct assessments measuring conformity to regulatory, industry, and proprietary brand standards.
- Observe food preparation and cooking standards to ensure food safety, health, and sanitation practices.
- Partner with clients to identify root causes of assessment discrepancies and develop corrective action plans.
- Teach and coach clients on making their workplaces safer and healthier for themselves and their customers.
- Work autonomously while remaining organized, on task, and efficient.
- Meet monthly and quarterly productivity goals, quarterly TOJ efficiency goals, Client Feedback rating goals, and team quality metrics.
Benefits
- Benefits begin on day one for full-time colleagues, with no waiting period.
- Medical, dental, vision, disability, and life insurance, plus other benefits.
- 401(k) retirement plan with company-matching contributions.
- Tuition reimbursement for full-time colleagues.
- Training and development programs.
- Vacation days and sick days.
- Company-paid holidays and floating holidays.
- Performance incentives offered in many roles.
- A workplace mindset that prioritizes health, safety, and flexibility.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
