Food Safety Specialist

Steritech Brand Standards•Greenville, SC

19d

About The Position

The Food Safety Specialist conducts assessments for hotel, restaurant, and grocery clients to evaluate compliance with regulatory, industry, and proprietary brand standards. The role observes food preparation and cooking practices to assess food safety, health, sanitation, food quality, and service standards. Specialists work with clients to identify root causes of assessment discrepancies, develop corrective action plans, and coach clients on creating safer, healthier workplaces for employees and customers. This role operates autonomously and requires organization, efficiency, attention to detail, and strong client communication. Travel may be up to 50%, or 10 days per month, and includes some evening and weekend work. Performance is evaluated through productivity and efficiency goals, client feedback, and quality measures.

Requirements

Experience in food service, restaurant, or grocery operations.
Experience providing a high level of customer service.
Ability to be detail-oriented while maintaining a big-picture perspective.
Ability and desire to influence others with tact and skill.
Ability to provide clear, constructive feedback positively.
Strong communication skills.
Professional and positive demeanor.
Meet the requirements to obtain CP-FS certification within one year of hire.
Meet one of the following education and experience combinations: a bachelor's degree in Hospitality Management, Food Science, Nutrition, Culinary Arts, or another science field and at least one year of food service, restaurant, or grocery operations experience; a bachelor's degree in a field other than science, food, or hospitality and at least two years of relevant operations experience; an associate degree and at least four years of progressive relevant operations experience; or a high school diploma/GED and at least five years of progressive relevant operations experience.

Responsibilities

Conduct assessments measuring conformity to regulatory, industry, and proprietary brand standards.
Observe food preparation and cooking practices to ensure food safety, health, and sanitation standards.
Partner with clients to identify root causes of assessment discrepancies and develop corrective action plans.
Teach and coach clients on making their workplaces safer and healthier for employees and customers.
Work autonomously while remaining organized, on task, and efficient.
Meet monthly or quarterly productivity goals and quarterly TOJ efficiency goals.
Maintain strong client feedback ratings and meet team quality metrics, including consistency, score variance, perfect-score percentage, and client feedback.
Travel up to 50%, or 10 days per month, including some evening and weekend work.

Benefits

Professional growth opportunities and promotion from within.
Training and development programs.
Tuition reimbursement for full-time colleagues.
Medical, dental, vision, disability, and life insurance, plus additional benefits.
Benefits enrollment immediately upon hire for full-time colleagues, with benefits starting on day one.
401(k) retirement plan with company-matching contributions.
Vacation days and sick days.
Company-paid holidays and floating holidays.
Performance incentives offered in many roles.
A company mindset that prioritizes health, safety, and flexibility.