Food Safety Manager

FELFEL • New York, NY

6d • $100,000 - $130,000 • Onsite

About The Position

The Food Safety & Quality Manager will own food quality and safety across FELFEL USA’s supply chain and build a first-class food quality and safety program for the growing US business. Embedded within the Food Product team, this role works closely with internal Operations and Production teams and external suppliers to establish, uphold, and continuously improve food quality standards.

The manager defines quality specifications and ensures production partners meet them; maintains internal product systems, including nutritional data, allergen declarations, and ingredient information; and oversees receiving specifications and corrective actions for daily food production. The role also involves taste testing, measuring, and auditing products, auditing manufacturing partners, resolving quality-compliance issues, and responding to customer feedback.

The position is based onsite in New York City five days per week, with work across Greenpoint, Long Island City, and Flatiron locations. The stated schedule is 11 a.m.–7 p.m. Monday through Friday, with morning and weekend coverage as needed to meet production needs. Local or same-day travel is approximately 30%. The role is full-time and overtime exempt, with a stated salary of $100,000–$130,000 per year. The expected start is as soon as possible.

Requirements

• Extensive hands-on experience with HACCP, SQF, FDA, USDA, NYS Agriculture & Markets, NYC Department of Health, and GFSI-benchmarked standards.
• High attention to detail and proven experience managing technical product databases, nutritional calculations, and regulatory label compliance.
• Strong cross-functional communication skills and the ability to work across quality compliance, supply-chain logistics, and kitchen operations.
• Ability to work an 11 a.m.–7 p.m. Monday–Friday schedule, with mornings and weekends as needed.
• Ability to travel locally or same-day approximately 30% of the time.
• Ability to work across the Greenpoint, Long Island City, and Flatiron locations in New York City.

Nice To Haves

• Direct experience with fresh, ready-to-eat (RTE) meals is strongly preferred.

Responsibilities

• Oversee daily quality of received goods by taste testing and measuring products against approved specifications, and provide timely corrective actions to internal and external food partners.
• Partner with the internal Food Production Team to ensure products meet quality and safety standards, troubleshoot in-week production constraints, and provide expert guidance.
• Author and maintain master quality specifications for finished goods.
• Oversee accurate entry and maintenance of nutritional data, allergen declarations, and ingredient decks in internal software systems.
• Conduct audits of private-label manufacturing facilities and supplier kitchens.
• Work with external vendors to improve quality, shelf life, and food safety throughout the supply chain.
• Partner with Procurement Ops to research, synthesize, and implement fresh-food packaging improvements that support product quality, safety, and shelf life.
• Serve as a technical expert within the Food Product team and collaborate with Operations to investigate root causes and respond to customer food-safety or quality inquiries.
• Provide early-morning or weekend operational coverage as required by production schedules and operational needs.

Benefits

• Plenty of delicious food from the FELFEL fridge.
• Exceptional Italian coffee and a selection of fine teas.
• Central Flatiron office and Brooklyn location surrounded by NYC culinary inspiration.
• 20 days of PTO and 10 holidays, some flexible.
• Comprehensive healthcare options.
• 401(k) options.
• Paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed