Food Safety Manager

Felfel•New York, NY

6d•Onsite

About The Position

The Food Safety & Quality Manager will oversee product excellence and safety across the FELFEL USA supply chain. Embedded in the Food Product team, this role works with internal Operations and Production teams and external suppliers to establish, maintain, and improve food quality standards. The manager owns quality specifications, ensures production partners meet requirements, maintains product data in internal systems, and oversees receiving specifications and corrective actions for daily food production. The role provides hands-on quality oversight, including tasting, measuring, and auditing products and ingredients; auditing manufacturing partners; addressing customer feedback; and supporting compliance across the operation. It is based onsite in New York City five days per week, with work across FELFEL’s Greenpoint, Long Island City, and Flatiron locations. The position includes 30% local or same-day travel and an evening schedule of 11 a.m. to 7 p.m. Monday through Friday, with morning and weekend coverage as needed. The role is full-time and overtime exempt, with a stated annual pay range of $100,000–$130,000.

Requirements

Extensive hands-on experience with HACCP, SQF, FDA, USDA, NYS Agriculture & Markets, NYC Department of Health, and GFSI-benchmarked standards.
High attention to detail and proven experience managing technical product databases, nutritional calculations, and regulatory label compliance.
Proven track record in food safety and quality assurance.
Strong cross-functional communication and problem-solving skills across quality compliance, supply-chain logistics, and kitchen operations.
Ability to work 11 a.m.–7 p.m. Monday through Friday, with mornings and weekends as needed.
Ability to travel locally or same-day, approximately 30% of the time.
Ability to work onsite five days per week in New York City and across the specified locations.

Nice To Haves

Direct experience with fresh, ready-to-eat (RTE) meals is strongly preferred.

Responsibilities

Oversee daily quality of received goods by tasting and measuring products against approved specifications and providing timely corrective actions to internal and external food partners.
Partner with the Food Production Team to support high-quality, safe production, troubleshoot in-week production constraints, and provide expert guidance.
Author and maintain master quality specifications for finished goods.
Ensure accurate entry and ongoing maintenance of nutritional data, allergen declarations, and ingredient decks in internal software systems.
Conduct audits of private-label manufacturing facilities and supplier kitchens.
Work with external vendors to improve quality, shelf life, and food safety across the supply chain.
Partner with Procurement Operations to research, develop, and implement improvements to fresh-food packaging design.
Collaborate with Operations to investigate root causes and respond to customer inquiries about food safety or quality.
Provide morning or weekend coverage as needed to support production schedules and operational requirements.
Work across the Greenpoint, Long Island City, and Flatiron locations and undertake local or same-day travel.