Food Runner - Fioretta

DineAmic Hospitality • Chicago, IL

1d

About The Position

The Food Runner delivers exceptional guest experiences in a fast-paced, high-volume, full-service restaurant. Serving as a link between the kitchen and dining room, the role ensures food is delivered accurately, efficiently, and with proper presentation while helping maintain smooth service flow and course pacing. The Food Runner communicates with kitchen and service teams, maintains strong menu knowledge, and contributes to memorable guest experiences.

Requirements

• Previous restaurant experience required.
• Basic knowledge of food handling, safety standards, and allergens.
• Availability to work evenings, weekends, and holidays based on business needs.
• Ability to stand and walk for extended periods, up to 8+ hours per shift.
• Ability to frequently lift and carry up to 30 pounds.
• Ability to bend, reach, stoop, and twist frequently throughout a shift.
• Ability to move safely through kitchen areas, including slick floors and tight spaces.
• Technical proficiency with computers and POS systems.

Nice To Haves

• High-volume restaurant experience is strongly preferred.

Responsibilities

• Deliver food promptly and accurately according to table numbers and seat positions, confirming order accuracy and presentation standards.
• Know menu items, ingredients, and allergens to verify dishes and modifications before leaving the kitchen.
• Communicate with kitchen staff, servers, and management about timing and course pacing.
• Describe dishes and modifications to guests and answer basic menu questions when appropriate.
• Safely perform tableside service involving sharp utensils or controlled-flame presentations when required.
• Assist with garnishing and final plate presentation when directed by kitchen leadership.
• Maintain cleanliness and organization of the expo line, service stations, and runner areas.
• Support servers and service teams during peak periods to maintain smooth service flow.
• Assist with clearing plates, resetting tables, and maintaining dining room readiness as needed.
• Complete assigned opening, running, and closing side work.
• Follow company policies, food safety standards, and sanitation guidelines.
• Handle guest interactions professionally and hospitably.
• Contribute positively to team morale and support teammates during high-volume periods.
• Perform additional duties as needed within the scope of the role.

Benefits

• Paid leave
• Paid sick leave
• Commuter benefits
• 401(k) with match
• Company-paid Employee Assistance Program
• Food and beverage discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed