Food Runner - Hotel Cleveland, Autograph Collection

Coury Hospitality•Cleveland, OH

About The Position

Hotel Cleveland, Autograph Collection is seeking a fast-paced, detail-oriented, and reliable Food and Beverage Runner for Reindeer Alley, an exclusive craft speakeasy. The Food Runner serves as a link between the mixologists and guests, delivering freshly prepared cocktails, beverages, and small bites to tables promptly and accurately while helping maintain a pristine, welcoming atmosphere. The role also supports bar and floor operations, including glassware care, replenishing supplies, bussing tables, and opening and closing tasks.

Requirements

  • Fast-paced, detail-oriented, and reliable.
  • Passion for hospitality.

Responsibilities

  • Transport food and drinks from the bar or kitchen to guest tables, ensuring orders reach the correct guests promptly.
  • Maintain a basic understanding of the cocktail menu, ingredients, and garnishes to answer brief guest inquiries.
  • Provide polite, discreet, and professional service consistent with the speakeasy’s elevated hospitality standards.
  • Collect, wash, polish, and organize cocktail glassware to keep the bar stocked.
  • Replenish bar supplies throughout the shift, including ice, garnishes, napkins, straws, mixers, and backbar inventory.
  • Clear empty glasses, napkins, and small plates from guest tables promptly.
  • Assist floor and bar staff with pre-shift preparation and post-shift closing, sanitization, and organization.
  • Perform other job duties as assigned.
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