Food Runner / Expo

Invited • Corinth, TX

6d

About The Position

As an Expeditor, you are responsible for ensuring the efficient flow of food from the kitchen to the dining area. You coordinate the preparation and presentation of dishes, verify that they meet quality standards, and deliver them promptly to guests. The role is crucial to smooth kitchen operations and exceptional dining experiences. The position reports to the Kitchen Manager, Sous Chef, or Executive Chef.

During meal periods, oversee expediting and coordinate with kitchen staff on the timing and presentation of dishes. Check dishes for quality, portioning, and presentation; communicate with front-of-house staff; and ensure food meets club standards and special requests or dietary restrictions. Keep the expediting area organized and clean, assist with cleanliness in kitchen and dining areas, and manage order tickets efficiently. Train new kitchen and service staff on expediting procedures and quality standards, interact professionally with members and guests, assist with requests and service recovery, and support fellow employees.

Employees are expected to take on additional tasks as assigned, follow company, club, and department policies and safety practices, maintain professionalism and required certifications, attend daily briefings, and wear a clean uniform that meets club standards. The role may require extended periods of standing, walking, and other physical activity; work in varying temperatures and environments, with potential exposure to dust, fumes, or gases; and lifting, carrying, pushing, or pulling up to 100 pounds occasionally. Work hours follow the weekly schedule, with additional hours required to meet deadlines, including weekends and/or holidays.

Requirements

• Strong communication skills and ability to follow instructions accurately.
• Attention to detail and commitment to high quality and presentation standards.
• Ability to multitask and work efficiently under pressure in a fast-paced environment.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold as required.
• Ability to lift, carry, push, and pull up to 100 pounds occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.
• Availability for the weekly schedule and additional hours, including weekends and/or holidays.

Nice To Haves

• High school diploma or equivalent.
• At least 1 year of experience as an expeditor or in a similar role.

Responsibilities

• Oversee expediting during meal periods to ensure timely and accurate delivery of dishes to members and guests.
• Coordinate dish timing and presentation with kitchen staff according to order tickets.
• Check dishes for quality, portioning, and presentation before they leave the kitchen.
• Communicate with front-of-house staff to coordinate kitchen and dining-area service.
• Monitor food quality for taste, appearance, temperature, and portion size, and address issues promptly with the kitchen team.
• Ensure dishes meet special requests and dietary restrictions.
• Keep the expediting area organized and clean, with necessary tools and equipment available.
• Assist with cleaning kitchen and dining areas as needed.
• Organize order tickets and ensure they are processed efficiently.
• Communicate with chefs, cooks, and servers to support efficient service.
• Assist in training new kitchen and service staff on expediting procedures and quality standards.
• Collaborate with the team to fulfill orders accurately and promptly.
• Interact professionally with members and guests, accommodating changes and last-minute requests.
• Support fellow employees and contribute to a positive team environment.
• Assist members and guests and deliver the 3-steps of service.
• Address and resolve member and guest complaints professionally, notify management of issues, and practice effective service recovery.
• Complete additional duties assigned by management.
• Follow company, club, and department policies, procedures, instructions, and safe working practices.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Maintain required certifications relevant to the role and pursue personal and professional growth.
• Address challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Generous paid time off and leave programs for eligible full-time team members; time off as required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed