Food Runner / Expo

ClubCorp • Corinth, TX

7d

About The Position

As an Expeditor, you are responsible for ensuring the efficient flow of food from the kitchen to the dining area. You coordinate the preparation and presentation of dishes, ensure they meet quality standards, and deliver them promptly to guests. The role is crucial to maintaining smooth kitchen operations and delivering exceptional dining experiences.

The position reports to the Kitchen Manager, Sous Chef, or Executive Chef. Employees are expected to assist others and take on additional tasks as assigned. They must follow company, club, and department policies and safe working practices; maintain professionalism and a commitment to excellence; attend daily briefings; maintain required certifications; and wear a clean, neat uniform that meets club standards.

The work schedule follows the weekly schedule. Additional hours, including weekends and holidays, are required to meet the position’s deadlines. The role involves standing, walking, and other physical activities for extended periods, working in varying temperatures and environments with potential exposure to dust, fumes, or gases, and occasionally lifting, carrying, pushing, and pulling up to 100 pounds.

Requirements

• Strong communication skills and the ability to follow instructions accurately.
• Attention to detail and commitment to high quality and presentation standards.
• Ability to multitask and work efficiently under pressure in a fast-paced environment.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to occasionally lift, carry, push, and pull up to 100 pounds.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.

Nice To Haves

• High school diploma or equivalent.
• At least 1 year of experience as an expeditor or in a similar role.

Responsibilities

• Oversee expediting during meal periods to ensure dishes are delivered to members and guests accurately and on time.
• Coordinate with kitchen staff on dish timing and presentation according to order tickets.
• Check dishes for quality, portioning, and presentation before they leave the kitchen.
• Communicate with front-of-house staff to coordinate kitchen and dining-area operations.
• Monitor food quality, including taste, appearance, temperature, and portion size, against club standards.
• Resolve food quality or presentation issues promptly with the kitchen team.
• Ensure dishes meet members’ and guests’ special requests and dietary restrictions.
• Keep the expediting area organized and clean, with tools and equipment available.
• Assist with cleanliness in kitchen and dining areas as needed.
• Organize order tickets and ensure they are processed efficiently.
• Communicate with chefs, cooks, and servers to support efficient service.
• Assist in training new kitchen and service staff on expediting procedures and quality standards.
• Collaborate with the team to fulfill orders accurately and promptly.
• Interact professionally with members and guests, accommodating changes and last-minute requests.
• Support colleagues and contribute to a positive team environment; proactively assist members and guests and deliver the 3-steps of service.
• Resolve member and guest complaints professionally, notify management of issues, and practice effective service recovery.
• Complete additional duties assigned by management.
• Follow company, club, and department policies, procedures, instructions, and safe working practices.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Take initiative in personal and professional growth and maintain required role-related certifications.
• Address challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Paid time off and leave programs; time off required by applicable law is also provided for part-time team members. The posting describes these programs as generous.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed